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Febi Pressure Converter Valve 102060 [PM1501522]
Pressure Converter Valve fits RENAULT LATITUDE L70H, L70Y 2.0D 2011 on Febi


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Description

Pressure Converter Valve fits RENAULT LATITUDE L70H, L70Y 2.0D 2011 on Febi

BrandFebi
Operating ModeElectric-pneumatic
Number of Connectors / Ports2
Weight0.168 kg
for OE number14 95 662 15R
Extra Descriptionfebi Plus
TypePressure Converter, exhaust control

Information

General Information

These products are designed to be used as originally intended and not modified for purpose. Please ensure the products are installed by a competent individual. N.B. products are usually supplied without fitting instructions.


Cross references

ACI-AVESAAEPW-136
ASAM AUTOMOTIVE101333
AUTOTEAML3864
CambiareVE360135
CASCOCPC71001AS, CPC71001GS
CSV electronic partsCEV4864
DT Spare Parts6.73044
ERA555432
FISPA83.864
FLAMARCPF210017HQ, CPF210017RN
hajus Autoteile9191455
HERTH+BUSS ELPARTS70671934
HOFFER8029241
INTERMOTOR14107
ITAB AUTOMOTIVE72071001AV, 72071001OV
KAWE8813 25044
LEMARKLEV106
LGK083079001LGK, 083079001OEM
LUCASFDR7049
MAGNETI MARELLI572022112035
MAXGEAR58-0215
MEAT & DORIA9241
MEC-DIESEL6720029
METZGER0892488
MOTAQUIPLVEV220
NTYEGR-RE-022
OSSCA48244
PartsTecPTA510-4006
QUINTON HAZELLXELV68
REAL53273100BN, 53273100OE
RECOFICIALCEV4864, RECSPC71001.0, RECSPC71001.1
RIDEX1134P11340013
SANDOSPC71001.0, SPC71001.1
SIDAT83.864
StarkSKPCE-4500034
STELLOX01-25268-SX
SWAG60 10 2060
TOPRAN701 210
TRICLO435756
TRISCAN8813 25044
VEMOV46-63-0003
WE PARTS331240065
WILMINK GROUPWG1013355, WG1796548, WG2226477, WG2324761

Compatible with the following OEM references

DACIA149566215R, 8200946078
RENAULT149566215R, 8200946078

Passenger/LCV Vehicles

VehicleBodyFuelFromToDriveValvesBHPKW
DACIA DUSTER (HS_) 1.5 dCiSUVDiesel04/201001/2018FWD88663
DACIA LOGAN (LS_) 1.5 dCi (LS04)SaloonDiesel05/2010onFWD88865
DACIA LOGAN (LS_) 1.5 dCi (LS04)SaloonDiesel05/201012/2012FWD87555
DACIA LOGAN (LS_) 1.5 dCi (LS0W)SaloonDiesel09/200712/2011FWD88663
DACIA LOGAN EXPRESS (FS_) 1.5 dCiEstate VanDiesel05/2010onFWD87555
DACIA LOGAN EXPRESS (FS_) 1.5 dCiEstate VanDiesel05/2010onFWD88865
DACIA LOGAN EXPRESS (FS_) 1.5 dCi (FS0W)Estate VanDiesel03/2009onFWD88663
DACIA LOGAN MCV (KS_) 1.5 dCi (KS04)EstateDiesel05/201006/2013FWD87555
DACIA LOGAN MCV (KS_) 1.5 dCi (KS04)EstateDiesel05/2010onFWD88865
DACIA LOGAN MCV (KS_) 1.5 dCi (KS0W)EstateDiesel09/200712/2012FWD88663
DACIA LOGAN Pickup (US_) 1.5 dCiPickupDiesel05/2010onFWD87555
DACIA LOGAN Pickup (US_) 1.5 dCiPickupDiesel05/2010onFWD88865
DACIA LOGAN Pickup (US_) 1.5 dCi (US0W)PickupDiesel03/2008onFWD88663
DACIA SANDERO 1.5 dCiHatchbackDiesel05/2010onFWD87555
DACIA SANDERO 1.5 dCiHatchbackDiesel05/2010onFWD88865
DACIA SANDERO 1.5 dCiHatchbackDiesel11/2008onFWD88663
RENAULT CLIO III (BR0/1, CR0/1) 1.5 dCiHatchbackDiesel06/200512/2012FWD86447
RENAULT CLIO III (BR0/1, CR0/1) 1.5 dCiHatchbackDiesel05/200507/2010FWD86548
RENAULT CLIO III (BR0/1, CR0/1) 1.5 dCi (C/BR0G, C/BR1G)HatchbackDiesel06/200512/2012FWD86850
RENAULT CLIO III Grandtour (KR0/1_) 1.5 dCi (KR0G)EstateDiesel11/200712/2012FWD86850
RENAULT CLIO III Hatchback Van (SB_, SR_) 1.5 dCiHatchback VanDiesel10/200507/2010FWD86850
RENAULT ESPACE Mk IV (JK0/1_) 2.0 dCi (JK01, JK02, JK1J, JK1K, JK1H)MPVDiesel01/2006onFWD16150110
Engine Code: M9R 740; Engine Code: M9R 858; Engine Code: M9R 815; Engine Code: M9R 814
RENAULT ESPACE Mk IV (JK0/1_) 2.0 dCi (JK02, JK03)MPVDiesel01/2006onFWD1613196
Engine Code: M9R 740
RENAULT ESPACE Mk IV (JK0/1_) 2.0 dCi (JK03, JK04, JK1C, JK1G, JK1J, JK1K)MPVDiesel01/2006onFWD16173127
Engine Code: M9R 760; Engine Code: M9R 859; Engine Code: M9R 762
RENAULT KANGOO / GRAND KANGOO II (KW0/1_) 1.5 dCi 70 (KW0V, KW0A)MPVDiesel02/2008onFWD86850
Engine Code: K9K 802
RENAULT KANGOO / GRAND KANGOO II (KW0/1_) 1.5 dCi 75 (KW07, KW10, KW04)MPVDiesel11/2012onFWD87555
Engine Code: K9K 808
RENAULT KANGOO / GRAND KANGOO II (KW0/1_) 1.5 dCi 85 (KW0K, KW0L, KW0B)MPVDiesel02/2008onFWD88663
RENAULT KANGOO / GRAND KANGOO II (KW0/1_) 1.5 dCi 90 (KW05, KW08, KW0G, KW11)MPVDiesel06/2008onFWD89066
Engine Code: K9K 808
RENAULT KANGOO Express (FW0/1_) 1.5 dCi 70 (FW0A, KW0V)Box Body/MPVDiesel02/2008onFWD86850
RENAULT KANGOO Express (FW0/1_) 1.5 dCi 75 (FW07, FW10, FW04)Box Body/MPVDiesel09/2010onFWD87555
Engine Code: K9K 808
RENAULT KANGOO Express (FW0/1_) 1.5 dCi 85 (FW0K, FW0L, FW0B)Box Body/MPVDiesel02/2008onFWD88663
RENAULT KANGOO Express (FW0/1_) 1.5 dCi 90 (FW0G, FW05, FW08, FW11)Box Body/MPVDiesel06/2009onFWD89066
Engine Code: K9K 808
RENAULT LAGUNA Coupe (DT0/1) 2.0 dCi (DT01, DT08, DT09, DT0K, DT12, DT1C, DT1D, DT1M,...CoupeDiesel09/200812/2015FWD16150110
Engine Code: M9R 802; Engine Code: M9R 744; Engine Code: M9R 748; Engine Code: M9R 808; Engine Code: M9R 854; Engine Code: M9R 858; Engine Code: M9R 814
RENAULT LAGUNA Coupe (DT0/1) 2.0 dCi (DT0M, DT0N, DT0S, DT19, DT1F)CoupeDiesel09/200812/2015FWD16173127
Engine Code: M9R 800; Engine Code: M9R 857; Engine Code: M9R 854
RENAULT LAGUNA Coupe (DT0/1) 2.0 dCi GT (DT11, DT1E, DT1N)CoupeDiesel09/200812/2015FWD16178131
Engine Code: M9R 820; Engine Code: M9R 816
RENAULT LAGUNA III (BT0/1) 2.0 dCi (BT01, BT08, BT09, BT0E, BT0K, BT12, BT1C, BT1D,...HatchbackDiesel10/200712/2015FWD16150110
Engine Code: M9R 802; Engine Code: M9R 742; Engine Code: M9R 744; Engine Code: M9R 746; Engine Code: M9R 808; Engine Code: M9R 814; Engine Code: M9R 854; Engine Code: M9R 858; Engine Code: M9R 748
RENAULT LAGUNA III (BT0/1) 2.0 dCi (BT07, BT0J, BT14, BT1A, BT1S)HatchbackDiesel10/200712/2015FWD1613196
RENAULT LAGUNA III (BT0/1) 2.0 dCi (BT0M, BT0N, BT0S, BT19, BT1F)HatchbackDiesel01/200812/2015FWD16173127
Engine Code: M9R 800; Engine Code: M9R 858; Engine Code: M9R 857; Engine Code: M9R 854
RENAULT LAGUNA III (BT0/1) 2.0 dCi GT (BT11, BT1E, BT1N)HatchbackDiesel03/200812/2015FWD16178131
Engine Code: M9R 820; Engine Code: M9R 816
RENAULT LATITUDE (L70_) 2.0 dCi 150 (L70H)SaloonDiesel02/2011onFWD16150110
Engine Code: M9R 846
RENAULT LATITUDE (L70_) 2.0 dCi 175 (L70Y)SaloonDiesel05/2011onFWD16173127
Engine Code: M9R 844; Engine Code: M9R 804
RENAULT MASTER III Bus (JV) 2.3 dCi 100 FWD (JV0A, JV0B, JV0G, JV0H)BusDiesel03/2012onFWD1610174
Engine Code: M9T 676; Engine Code: M9T 672; Engine Code: M9T 670; Construction Year from: 03/2012; or; Engine Code: M9T 870
RENAULT MASTER III Bus (JV) 2.3 dCi 110 FWD (JV0R, JV0W)BusDiesel09/2014onFWD1611081
RENAULT MASTER III Bus (JV) 2.3 dCi 125 FWD (JV0C, JV0D, JV0H, JV0G, JV0J)BusDiesel03/2012onFWD1612592
Engine Code: M9T 676; Engine Code: M9T 670; Engine Code: M9T 880; Engine Code: M9T 672; Engine Code: M9T 870; Engine Code: M9T 680; or; Engine Code: M9T 676; Engine Code: M9T 670; Engine Code: M9T 880; Engine Code: M9T 672; Engine Code: M9T 680; Construction Year from: 03/2012
RENAULT MASTER III Bus (JV) 2.3 dCi 135 FWD (JV0N, JV08)BusDiesel07/2014onFWD16136100
Engine Code: M9T 702
RENAULT MASTER III Bus (JV) 2.3 dCi 145 FWD (JV0F, JV0S, JV0T)BusDiesel03/2012onFWD16146107
Engine Code: M9T 680; Construction Year from: 03/2012; or; Engine Code: M9T 680; Engine Code: M9T 708; Engine Code: M9T 706
RENAULT MASTER III Bus (JV) 2.3 dCi 150 FWD (JV0F, JV03)BusDiesel10/2012onFWD16150110
Engine Code: M9T 880
RENAULT MASTER III Bus (JV) 2.3 dCi 165 FWD (JV0P, JV0U)BusDiesel07/2014onFWD16163120
RENAULT MASTER III Bus (JV) 2.3 dCi 170 FWD (JV0L)BusDiesel07/2015onFWD16170125
RENAULT MASTER III Platform/Chassis (EV, HV, UV) 2.3 dCi 100 FWD (EV0A, EV0B, HV0A, HV0B, UV0A, UV0B,...Platform/ChassisDiesel03/2012onFWD1610174
Engine Code: M9T 676; Engine Code: M9T 870; Engine Code: M9T 672; Engine Code: M9T 670; Construction Year from: 03/2012; or; Engine Code: M9T 676; Engine Code: M9T 870; Engine Code: M9T 672
RENAULT MASTER III Platform/Chassis (EV, HV, UV) 2.3 dCi 100 RWD (HV0B, UV0B)Platform/ChassisDiesel03/2012onRWD1610174
Construction Year from: 03/2012
RENAULT MASTER III Platform/Chassis (EV, HV, UV) 2.3 dCi 110 FWD (EV0R, EV0W, HV0R, HV0W, UV0R, UV0W)Platform/ChassisDiesel09/2014onFWD1611081
RENAULT MASTER III Platform/Chassis (EV, HV, UV) 2.3 dCi 125 FWD (EV0C, EV0D, EV0J, HV0C, HV0D, HV0H,...Platform/ChassisDiesel03/2012onFWD1612592
Engine Code: M9T 676; Engine Code: M9T 670; Engine Code: M9T 680; Engine Code: M9T 872; Engine Code: M9T 870; Engine Code: M9T 880; Engine Code: M9T 672; Construction Year from: 03/2012; or; Engine Code: M9T 676; Engine Code: M9T 670; Engine Code: M9T 876; Engine Code: M9T 870; Engine Code: M9T 880; Engine Code: M9T 672
RENAULT MASTER III Platform/Chassis (EV, HV, UV) 2.3 dCi 125 RWD (HV0C, HV0D, UV0C, UV0D, UV0H, UV0J,...Platform/ChassisDiesel03/2012onRWD1612592
Engine Code: M9T 690; Engine Code: M9T 692; Engine Code: M9T 898; Engine Code: M9T 696; Engine Code: M9T 686; Engine Code: M9T 698; Construction Year from: 03/2012; or; Engine Code: M9T 690; Engine Code: M9T 692; Engine Code: M9T 698; Engine Code: M9T 896; Engine Code: M9T 686; Engine Code: M9T 898; Engine Code: M9T 890; Engine Code: M9T 696
RENAULT MASTER III Platform/Chassis (EV, HV, UV) 2.3 dCi 130 FWD (EV0Y, HV0Y, UV0M, UV0Y, UV03)Platform/ChassisDiesel03/2012onFWD1613096
Engine Code: M9T 704
RENAULT MASTER III Platform/Chassis (EV, HV, UV) 2.3 dCi 130 RWD (HV01, HV10, HV11, HV12, UV01, UV10,...Platform/ChassisDiesel07/2016onRWD1613096
RENAULT MASTER III Platform/Chassis (EV, HV, UV) 2.3 dCi 135 FWD (EV0N, HV0N, UV0N, EV08, HV08, UV08)Platform/ChassisDiesel07/2014onFWD16136100
Engine Code: M9T 702
RENAULT MASTER III Platform/Chassis (EV, HV, UV) 2.3 dCi 135 RWD (HV0N, UV0N)Platform/ChassisDiesel07/2014onRWD16136100
RENAULT MASTER III Platform/Chassis (EV, HV, UV) 2.3 dCi 145 FWD (EV0E, EV0F, HV0E, HV0F, UV0E, UV0F,...Platform/ChassisDiesel03/2012onFWD16146107
Engine Code: M9T 678; Engine Code: M9T 680; Construction Year from: 03/2012; or; Engine Code: M9T 678; Engine Code: M9T 708; Engine Code: M9T 706
RENAULT MASTER III Platform/Chassis (EV, HV, UV) 2.3 dCi 145 RWD (UV0F, UV0E, HV0E, HV0F, HV0T, HV10,...Platform/ChassisDiesel03/2012onRWD16146107
Engine Code: M9T 694; Engine Code: M9T 696; Engine Code: M9T 698; Construction Year from: 03/2012; or; Engine Code: M9T 698; Engine Code: M9T 710; Engine Code: M9T 696
RENAULT MASTER III Platform/Chassis (EV, HV, UV) 2.3 dCi 150 FWD (EV0F, HV0F, UV0F, EV03, HV03, UV03)Platform/ChassisDiesel03/2013onFWD16150110
Engine Code: M9T 880
RENAULT MASTER III Platform/Chassis (EV, HV, UV) 2.3 dCi 150 RWD (HV0F, UV0F)Platform/ChassisDiesel03/2013onRWD16150110
RENAULT MASTER III Platform/Chassis (EV, HV, UV) 2.3 dCi 165 FWD (EV0P, EV0U, EV11, EV12, HV0P, HV0U,...Platform/ChassisDiesel07/2014onFWD16163120
RENAULT MASTER III Platform/Chassis (EV, HV, UV) 2.3 dCi 165 RWD (HV0P, HV0U, HV10, HV12, UV0P, UV0U,...Platform/ChassisDiesel07/2014onRWD16163120
RENAULT MASTER III Platform/Chassis (EV, HV, UV) 2.3 dCi 170 FWD (EV0L, HV0L, UV0L)Platform/ChassisDiesel06/2016onFWD16170125
RENAULT MASTER III Van (FV) 2.3 dCi 100 FWD (FV0A, FV0B, FV0G, FV0K, FV0H)VanDiesel03/2012onFWD1610174
Engine Code: M9T 672; Engine Code: M9T 676; Construction Year from: 03/2012; or; Engine Code: M9T 870; Engine Code: M9T 670
RENAULT MASTER III Van (FV) 2.3 dCi 100 RWD (FV0B)VanDiesel03/2012onRWD1610174
Engine Code: M9T 690; Construction Year from: 03/2012; or; Engine Code: M9T 890
RENAULT MASTER III Van (FV) 2.3 dCi 110 FWD (FV0R, FV0W, FV1A)VanDiesel09/2014onFWD1611081
Engine Code: M9T 704; Engine Code: M9T 870
RENAULT MASTER III Van (FV) 2.3 dCi 125 FWD (FV0C, FV0D, FV0G, FV0H, FV0J, FV0K)VanDiesel03/2012onFWD1612592
Engine Code: M9T 676; Engine Code: M9T 670; Engine Code: M9T 680; Engine Code: M9T 882; Engine Code: M9T 880; Engine Code: M9T 872; Engine Code: M9T 876; Engine Code: M9T 870; or; Engine Code: M9T 676; Engine Code: M9T 672; Engine Code: M9T 670; Construction Year from: 03/2012
RENAULT MASTER III Van (FV) 2.3 dCi 125 RWD (FV0C, FV0D, FV0H, FV0J, FV0A, FV0K)VanDiesel03/2012onRWD1612592
Engine Code: M9T 690; Engine Code: M9T 692; Engine Code: M9T 898; Engine Code: M9T 696; Engine Code: M9T 686; Engine Code: M9T 698; Construction Year from: 03/2012; or; Engine Code: M9T 690; Engine Code: M9T 692; Engine Code: M9T 896; Engine Code: M9T 890; Engine Code: M9T 698
RENAULT MASTER III Van (FV) 2.3 dCi 130 FWD (FV0M, FV0Y, FV0J, FV02, FV03)VanDiesel06/2016onFWD1613096
Engine Code: M9T 704
RENAULT MASTER III Van (FV) 2.3 dCi 130 RWD (FV01, FV10, FV11, FV12)VanDiesel03/2012onRWD1613096
RENAULT MASTER III Van (FV) 2.3 dCi 135 FWD (FV0N, FV08, FV06, FV00)VanDiesel07/2014onFWD16136100
Engine Code: M9T 702
RENAULT MASTER III Van (FV) 2.3 dCi 135 RWD (FV0N)VanDiesel07/2014onRWD16136100
RENAULT MASTER III Van (FV) 2.3 dCi 145 FWD (FV0E, FV0F, FV0H, FV02, FV0M, FV0S,...VanDiesel03/2012onFWD16146107
Engine Code: M9T 678; Engine Code: M9T 680; Construction Year from: 03/2012; or; Engine Code: M9T 708; Engine Code: M9T 706
RENAULT MASTER III Van (FV) 2.3 dCi 145 RWD (FV0E, FV0F, FV0T, FV10, FV12, FV11)VanDiesel03/2012onRWD16146107
Engine Code: M9T 694; Engine Code: M9T 696; Engine Code: M9T 698; Construction Year from: 03/2012; or; Engine Code: M9T 710
RENAULT MASTER III Van (FV) 2.3 dCi 150 FWD (FV0F, FV03, FV09)VanDiesel03/2013onFWD16150110
Engine Code: M9T 880
RENAULT MASTER III Van (FV) 2.3 dCi 150 RWD (FV0F)VanDiesel03/2013onRWD16150110
RENAULT MASTER III Van (FV) 2.3 dCi 165 FWD (FV0P, FV0U, FV11, FV12, FV1E)VanDiesel07/2014onFWD16163120
RENAULT MASTER III Van (FV) 2.3 dCi 165 RWD (FV0P, FV0U, FV10, FV12, FV1E)VanDiesel07/2014onRWD16163120
RENAULT MASTER III Van (FV) 2.3 dCi 170 FWD (FV0L)VanDiesel07/2015onFWD16170125
RENAULT MEGANE II (BM0/1_, CM0/1_) 1.5 dCi (BM02, BM13, BM2A, CM02, CM13)HatchbackDiesel10/200302/2008FWD810174
RENAULT MEGANE II (BM0/1_, CM0/1_) 1.5 dCi (BM0F, BM0T, BM2B, CM0F, CM0T)HatchbackDiesel09/200202/2008FWD88260
RENAULT MEGANE II (BM0/1_, CM0/1_) 1.5 dCi (BM1F, CM1F)HatchbackDiesel05/200502/2008FWD88663
RENAULT MEGANE II Hatchback Van (KM0/2_) 1.5 dCiHatchback VanDiesel04/200502/2008FWD88663
RENAULT MEGANE II Saloon (LM0/1_) 1.5 dCi (LM02, LM13, LM2A)SaloonDiesel02/200412/2010FWD810174
RENAULT MEGANE II Saloon (LM0/1_) 1.5 dCi (LM0F, LM0T, LM2B)SaloonDiesel08/200312/2010FWD88260
RENAULT MEGANE II Saloon (LM0/1_) 1.5 dCi (LM1F)SaloonDiesel05/200512/2010FWD88663
RENAULT MODUS / GRAND MODUS (F/JP0_) 1.5 dCi (FP0D, JP0D)HatchbackDiesel09/2004onFWD88260
RENAULT MODUS / GRAND MODUS (F/JP0_) 1.5 dCi (FP0E, JP0E)HatchbackDiesel12/2004onFWD86548
Engine Code: K9K 768
RENAULT MODUS / GRAND MODUS (F/JP0_) 1.5 dCi (FP0F, JP0F)HatchbackDiesel12/2004onFWD88663
Engine Code: K9K 760; Engine Code: K9K 766
RENAULT MODUS / GRAND MODUS (F/JP0_) 1.5 dCi (FP0G, JP0G)HatchbackDiesel12/2004onFWD86850
RENAULT MODUS / GRAND MODUS (F/JP0_) 1.5 dCi 75HatchbackDiesel10/2010onFWD87555
RENAULT MODUS / GRAND MODUS (F/JP0_) 1.5 dCi 90HatchbackDiesel10/2010onFWD88865
RENAULT TRAFIC II Bus (JL) 2.0 dCi 115BusDiesel08/2006onFWD1611484
Engine Code: M9R 692
RENAULT TRAFIC II Bus (JL) 2.0 dCi 90BusDiesel08/2006onFWD169066
Engine Code: M9R 630; Engine Code: M9R 692
RENAULT TRAFIC II Platform/Chassis (EL) 2.0 dCi 115 (EL0H)Platform/ChassisDiesel08/2006onFWD1611484
Engine Code: M9R 630; Engine Code: M9R 692
RENAULT TRAFIC II Platform/Chassis (EL) 2.0 dCi 90 (EL0H)Platform/ChassisDiesel08/2006onFWD169066
Engine Code: M9R 630; Engine Code: M9R 692
RENAULT TRAFIC II Van (FL) 2.0 dCi 115 (FL01, FL0U)VanDiesel08/2006onFWD1611484
Engine Code: M9R 630; Engine Code: M9R 692
RENAULT TRAFIC II Van (FL) 2.0 dCi 90 (FL0H)VanDiesel08/2006onFWD169066
Engine Code: M9R 630; Engine Code: M9R 692
RENAULT TWINGO II (CN0_) 1.5 dCi (CN0U)HatchbackDiesel04/200809/2014FWD88462
RENAULT TWINGO II (CN0_) 1.5 dCi 75HatchbackDiesel10/2010onFWD87555
RENAULT TWINGO II (CN0_) 1.5 dCi 90HatchbackDiesel10/2010onFWD88663

As one of the global leaders in passenger car and commercial vehicle spare parts for more than 160 years, Febi Bilstein is constantly setting new standards in the independent aftermarket: More than 20,000 OE quality spare parts, the highest standards of service and cutting edge logistics.



Returns

We provide a simple no-nonsense returns policy:

1. Always contact us first. We cannot process a return if you do not email us.
2. We can only accept returns if they are either genuinely faulty or in pristine condition (have not been fitted and in original unmarked packaging).
3. Returns received by us 30 days or more after the date of despatch will not be accepted unless specifically agreed beforehand.
4. We will process your return within 2 working days and will act quickly to action whatever we have agreed over email (refund, replacement or exchange).