Parts In Motion

Same day dispatch if ordered before 2:30pm Monday to Friday
Please use the make model tool above to check the part fits your vehicle. If you are still unsure please contact us to ask about fitment.


Timing Belt Guide Pulley fits OPEL VECTRA C 1.6 1.8 02 to 08 009240033 0636420


PartsInMotion benefits

For any queries please contact using the contact seller link provided.
Description

Timing Belt Guide Pulley fits OPEL VECTRA C 1.6 1.8 02 to 08 009240033 0636420

BrandFebi
Width23 mm. 25 mm
MaterialPlastic
Outer diameter52.5 mm. 58 mm
Weight0.080 kg
NoteObserve service information
TypeDeflection/Guide Pulley, timing belt

Documents / Graphics

Information

General Information

These products are designed to be used as originally intended and not modified for purpose. Please ensure the products are installed by a competent individual. N.B. products are usually supplied without fitting instructions.


Cross references

A.B.AYP304010
A.Z. MeisterteileAZMT-30-052-1016, AZMT-30-052-1039, AZMT-30-058-2344
AIRTEXID-0048
AISINTKPS-7063, TKPS-7064
ASHIKA45-0W-W20, KCTW13
AUTEX651049
AUTLOGRT1001, RT1210, WK3002, WK3005, WK3006
AUTOKIT03.80513, 03.81364, 04.5037PA, 04.5296, 04.5296PA, 04.5296PA2, 04.5296PA3
AUTOMEGA160012210
AUTOTEAMA03312
BLUE PRINTADG07699
BMSBMS 016, BMS 307
BREDA LORETTKCD0365, KCD0718, PDI3117, PDI3117P
BSGBSG 65-615-003
BTE607720, 810290, SZK10600
BUGATTIBKCD0365, BKCD0718, BPDI3117, BPDI3117P
CAFFARO155-22, 500101
CALIBER57163
CONTINENTAL CTAMV55373
CORAMC836
DAYCOATB2191
DENCKERMANNP122002
DEXWAL MOBIDEX03-259
DOLZ06KD087
EBIEBT1259, EBT1891
EGT291419EGT
EUROREPAR1681780180, 1681780280
EXTREME99990069
FAI AutoPartsT9401
FENOXR32118
FERRONTOP03070085
FLENNORFU14201
GATEST42122
GATES-AUT42122
GATES-SEAT42122
GGTPUKD087
GK651049
GMBGT30530
GRAFTP004, TP166
GUTTMANN579TBK3
HART363 621
HELLA9XU 376 820-061
HEPU15-0044, 20-1048, 64-3144, 64-4854, 64186, 64275
HERTH+BUSS JAKOPARTSJ1140921
HUTCHINSONHTG 112
IJS GROUP93-1204
IPD15-0044, 64-3144, 64-4854, 64186, 64275
JAPANPARTSBE-W20, KDD-W13
JAPKO45W20, KJTW13
JP GROUP1212203100
JTEKTPU305217RR9DW
KAMOKAR0093
KAVO PARTSDTE-1011
KLAXCAR FRANCERX25156
KM InternationalFI8280
KOYOPU305217RR9DW
KRAFT AUTOMOTIVE1221710
KRONERK152330
KWPTW004, TW166
LEMFÖRDER26499 01
Litens9001071
LUCASLD0963, LD1081, LDK0583, LDK0956, LKP098, LKP099, LKP131, LKP132
LYNXautoPB-3025, PK-1352, PK-3125, PW-1352, PW-1353, PW-1354
MABYPARTSOBK010101, OBKWP0097, OBKWP0122, OBKWP0123, OBKWP0163
MAGNETI MARELLI341304200000, 341305720000
MANDOEBT10054K
MAPCO23734, 23734/D, 23784
MAXGEAR54-0250, 54-0639, 56-0024SET
MDRMTK-5W13, MTT-5W20
MEC-DIESEL380483
METELLI29-0004, 29-0166
MEYLE651 902 2001
MGAGD1125, X495H2
MICHELIN EnginePartsSMAMP03099, SMATK0134
MILESAG02053
Motrio8671018723
MovelexM06417
MOVISAST2229, AST3080, ASTK0848PA, ASTK1107, ASTK1107PA, ASTK1107PA2, ASTK1107PA3
MTR55373
NAPANBW1087, NBW1099, NTK2087
NPSD113O05B, D113O12B
OPTIBELT418UT
OPTIMAL0-N300
OSSCA09510
PartsTecPTA100-0318
PATRONPT25156
PEMEBLAJAPBE-W20, JAPKDD-W13
PROCODIS FRANCEGE208, KPE6020A, KPE6020B, KPE6020C, KTD6020
Professional Parts21340033
PROFIT1014-3646
QH TalbrosQTT979
QUINTON HAZELLQTT979
RECOFICIAL93-1204
REPKITRKT2229, RKT3080, RKTK0848PA, RKTK1107, RKTK1107PA, RKTK1107PA2, RKTK1107PA3
RIDEX307T0065, 313D0039, 313D0063
RUVILLE541199, 542064, 5500401, 550317, 5503171, 5503172, 5503173, 55333, 55373
Saleri SILK1PA1216, K1PA936, K2PA707P, K2PA936, T4199, T5064, TK1317
SASIC1706038
SATO techV204781
Schaeffler INA530 0885 10, 532 0180 20, 532 0478 10
SKFVKM 25156
SNRGT353.25
StarkSKDGP-1100038, SKDGP-1100063, SKTBK-0760064
STARLINERS B47810
STELLOX03-40089-SX
SWAG99 91 8181
SYNCRONIXSY32047810
TECHNOXTD10126
TOPRAN205 550
TREVI AUTOMOTIVETD1122, TD1528
TRISCAN8646 24212
VAICOV40-0176, V40-0224
WILMINK GROUPWG1054637, WG1088777, WG1142112, WG1251793, WG1251794, WG1251795, WG1429861, WG1432778, WG1436403, WG1436753, WG1463847, WG1464157, WG1488064, WG1710039, WG2005363, WG2219566, WG2219719, WG2234080
WXQP562435
ZEKKERTSR-1576

Compatible with the following OEM references

CHEVROLET96413864
DAEWOO96413864
GENERAL MOTORS009240033, 055352713, 09240033, 55352713, 9240033
OPEL0636420, 5636454, 636420
SAAB55352713, 9240033
VAUXHALL009240033, 055352713, 09240033, 55352713, 9240033

Passenger/LCV Vehicles

VehicleBodyFuelFromToDriveValvesBHPKW
OPEL ASTRA G CLASSIC Caravan (F35) 1.6EstatePetrol06/200402/2006FWD1610174
Engine no. from: 02HL5118; Engine no. from: 20041691
OPEL ASTRA G CLASSIC Saloon (T98) 1.6 16V (F69)SaloonPetrol03/200401/2008FWD1610174
Engine no. from: 02HL5118; Engine no. from: 20041691
OPEL ASTRA G Convertible (T98) 1.6 16V (F67)ConvertiblePetrol03/200110/2005FWD1610174
Engine no. from: 02HL5118; Engine no. from: 20041691
OPEL ASTRA G Convertible (T98) 1.8 16V (F67)ConvertiblePetrol03/200110/2005FWD1612592
Engine no. from: 02HL5118; Engine no. from: 20041691
OPEL ASTRA G Coupe (T98) 1.6 16V (F07)CoupePetrol03/200005/2005FWD1610174
Engine no. from: 02HL5118; Engine no. from: 20041691
OPEL ASTRA G Coupe (T98) 1.8 16V (F07)CoupePetrol03/200010/2000FWD1611685
Engine no. from: 02HL5118; Engine no. from: 20041691
OPEL ASTRA G Coupe (T98) 1.8 16V (F07)CoupePetrol09/200005/2005FWD1612592
Engine no. from: 02HL5118; Engine no. from: 20041691
OPEL ASTRA G Estate (T98) 1.4 16V (F35)EstatePetrol06/199807/2004FWD169066
Engine no. from: 02HL5118; Engine no. from: 20041691
OPEL ASTRA G Estate (T98) 1.4 LPG (F35)EstatePetrol/Liquified Petroleum Gas (LPG)03/199807/2004FWD169066
Engine no. from: 02HL5118; Engine no. from: 20041691
OPEL ASTRA G Estate (T98) 1.6 16V (F35)EstatePetrol02/199807/2004FWD1610174
Engine no. from: 02HL5118; Engine no. from: 20041691
OPEL ASTRA G Estate (T98) 1.6 CNG (F35)EstatePetrol/Compressed Natural Gas (CNG)03/200307/2004FWD169771
OPEL ASTRA G Estate (T98) 1.6 LPG (F35)EstatePetrol/Liquified Petroleum Gas (LPG)03/199807/2004FWD1610174
Engine Code: Z 16 XE; Engine no. from: 02HL5118; Engine no. from: 20041691
OPEL ASTRA G Estate (T98) 1.8 16V (F35)EstatePetrol02/199809/2000FWD1611685
Engine no. from: 02HL5118; Engine no. from: 20041691
OPEL ASTRA G Estate (T98) 1.8 16V (F35)EstatePetrol09/200007/2004FWD1612592
Engine no. from: 02HL5118; Engine no. from: 20041691
OPEL ASTRA G Hatchback (T98) 1.4 16V (F08, F48)HatchbackPetrol02/199801/2005FWD169066
Engine no. from: 02HL5118; Engine no. from: 20041691
OPEL ASTRA G Hatchback (T98) 1.4 LPG (F08, F48)HatchbackPetrol/Liquified Petroleum Gas (LPG)02/199801/2005FWD169066
Engine Code: Z 14 XE; Engine no. from: 02HL5118; Engine no. from: 20041691
OPEL ASTRA G Hatchback (T98) 1.6 16V (F08, F48)HatchbackPetrol02/199801/2005FWD1610174
Engine Code: X 16 XEL; Engine Code: Z 16 XE; Engine no. from: 02HL5118; Engine no. from: 20041691
OPEL ASTRA G Hatchback (T98) 1.6 LPG (F08, F48)HatchbackPetrol/Liquified Petroleum Gas (LPG)03/199801/2005FWD1610174
Engine no. from: 02HL5118; Engine no. from: 20041691
OPEL ASTRA G Hatchback (T98) 1.8 16V (F08, F48)HatchbackPetrol02/199809/2000FWD1611685
Engine no. from: 02HL5118; Engine no. from: 20041691
OPEL ASTRA G Hatchback (T98) 1.8 16V (F08, F48)HatchbackPetrol09/200001/2005FWD1612592
Engine no. from: 02HL5118; Engine no. from: 20041691
OPEL ASTRA G Saloon (T98) 1.4 16V (F69)SaloonPetrol09/199801/2005FWD169066
Engine no. from: 02HL5118; Engine no. from: 20041691
OPEL ASTRA G Saloon (T98) 1.4 LPG (F69)SaloonPetrol/Liquified Petroleum Gas (LPG)03/199801/2005FWD169066
Engine Code: Z 14 XE; Engine no. from: 02HL5118; Engine no. from: 20041691
OPEL ASTRA G Saloon (T98) 1.6 16V (F69)SaloonPetrol09/199801/2005FWD1610174
Engine no. from: 02HL5118; Engine no. from: 20041691
OPEL ASTRA G Saloon (T98) 1.6 LPG (F69)SaloonPetrol/Liquified Petroleum Gas (LPG)06/200201/2005FWD1610174
Engine Code: Z 16 XE; Engine no. from: 02HL5118; Engine no. from: 20041691
OPEL ASTRA G Saloon (T98) 1.8 16V (F69)SaloonPetrol09/199809/2000FWD1611685
Engine no. from: 02HL5118; Engine no. from: 20041691
OPEL ASTRA G Saloon (T98) 1.8 16V (F69)SaloonPetrol06/200001/2005FWD1612592
Engine no. from: 02HL5118; Engine no. from: 20041691
OPEL ASTRA H (A04) 1.8 (L48)HatchbackPetrol01/200410/2010FWD1612592
OPEL ASTRA H Estate (A04) 1.8 (L35)EstatePetrol08/200410/2010FWD1612592
OPEL ASTRA H GTC (A04) 1.8 (L08)HatchbackPetrol03/200510/2010FWD1612592
OPEL ASTRA H TwinTop (A04) 1.8 (L67)ConvertiblePetrol09/200510/2010FWD1612592
OPEL CORSA C (X01) 1.4 (F08, F68)HatchbackPetrol09/200012/2009FWD169066
OPEL CORSA C (X01) 1.8 (F08, F68)HatchbackPetrol09/200012/2009FWD1612592
OPEL MERIVA A MPV (X03) 1.6 16V (E75)MPVPetrol05/200301/2006FWD1610074
OPEL MERIVA A MPV (X03) 1.8 (E75)MPVPetrol05/200305/2010FWD1612592
OPEL SIGNUM Hatchback (Z03) 1.8 (F48)HatchbackPetrol05/200307/2005FWD1612290
OPEL TIGRA TwinTop (X04) 1.8 (R97)ConvertiblePetrol06/200412/2010FWD1612592
OPEL VECTRA C (Z02) 1.6 16V (F69)SaloonPetrol04/200210/2005FWD1610074
OPEL VECTRA C (Z02) 1.8 (F69)SaloonPetrol04/200207/2008FWD1611081
OPEL VECTRA C (Z02) 1.8 16VSaloonPetrol04/200209/2008FWD1612290
OPEL VECTRA C Estate (Z02) 1.8 (F35)EstatePetrol10/200309/2006FWD1612290
OPEL VECTRA C GTS (Z02) 1.6 (F68)HatchbackPetrol08/200508/2008FWD1610074
OPEL VECTRA C GTS (Z02) 1.8 16V (F68)HatchbackPetrol08/200209/2008FWD1612290
OPEL VECTRA C GTS (Z02) 1.8 16V (F68)HatchbackPetrol08/200212/2006FWD1611081
OPEL ZAFIRA / ZAFIRA FAMILY B (A05) 1.6 CNG (M75)MPVPetrol/Compressed Natural Gas (CNG)07/200504/2015FWD169469
OPEL ZAFIRA A MPV (T98) 1.6 16V (F75)MPVPetrol04/199906/2005FWD1610174
Engine no. from: 02HL5118; Engine no. from: 20EK4286
OPEL ZAFIRA A MPV (T98) 1.6 CNG (F75)MPVPetrol/Compressed Natural Gas (CNG)09/200106/2005FWD169771
OPEL ZAFIRA A MPV (T98) 1.8 16V (F75)MPVPetrol04/199909/2000FWD1611685
Engine no. from: 02HL5118; Engine no. from: 20041691
OPEL ZAFIRA A MPV (T98) 1.8 16V (F75)MPVPetrol09/200006/2005FWD1612592
Engine no. from: 02HL5118; Engine no. from: 20041691
SAAB 9-3 (YS3F, E79, D79, D75) 1.8 iSaloonPetrol01/200402/2015FWD1612290
SAAB 9-3 Convertible (YS3F) 1.8 iConvertiblePetrol01/200402/2015FWD1612290
SAAB 9-3 Estate (E50) 1.8 iEstatePetrol03/200502/2015FWD1612290
VAUXHALL ASTRA Mk IV (G) Convertible (T98) 1.6 16VConvertiblePetrol03/200110/2005FWD1610174
Engine no. from: 02HL5118; Engine no. from: 20041691
VAUXHALL ASTRA Mk IV (G) Convertible (T98) 1.8 16VConvertiblePetrol03/200110/2005FWD1612592
Engine no. from: 02HL5118; Engine no. from: 20041691
VAUXHALL ASTRA Mk IV (G) Coupe (T98) 1.6 16VCoupePetrol03/200008/2005FWD1610376
Engine no. from: 02HL5118; Engine no. from: 20041691
VAUXHALL ASTRA Mk IV (G) Coupe (T98) 1.8 16VCoupePetrol03/200008/2005FWD1611585
Engine no. from: 02HL5118; Engine no. from: 20041691
VAUXHALL ASTRA Mk IV (G) Coupe (T98) 1.8 16VCoupePetrol09/200008/2005FWD1612592
Engine no. from: 02HL5118; Engine no. from: 20041691
VAUXHALL ASTRA Mk IV (G) Coupe (T98) 1.8 16V DualfuelCoupePetrol/Liquified Petroleum Gas (LPG)09/200208/2005FWD1611887
Engine no. from: 02HL5118; Engine no. from: 20041691
VAUXHALL ASTRA Mk IV (G) Coupe (T98) 1.8 16V DualfuelCoupePetrol/Liquified Petroleum Gas (LPG)07/200208/2004FWD1612592
Engine no. from: 02HL5118; Engine no. from: 20041691
VAUXHALL ASTRA Mk IV (G) Estate (T98) 1.4 16VEstatePetrol02/199805/2005FWD169066
Engine no. from: 02HL5118; Engine no. from: 20041691
VAUXHALL ASTRA Mk IV (G) Estate (T98) 1.4 16V DualfuelEstatePetrol/Liquified Petroleum Gas (LPG)09/199906/2003FWD169066
Engine Code: Z 14 XE; Engine no. from: 02HL5118; Engine no. from: 20041691
VAUXHALL ASTRA Mk IV (G) Estate (T98) 1.6 16VEstatePetrol03/199804/2004FWD1610174
Engine no. from: 02HL5118; Engine no. from: 20041691
VAUXHALL ASTRA Mk IV (G) Estate (T98) 1.8 16VEstatePetrol02/199808/2000FWD1611685
Engine no. from: 02HL5118; Engine no. from: 20041691
VAUXHALL ASTRA Mk IV (G) Estate (T98) 1.8 16VEstatePetrol09/200005/2005FWD1612592
Engine no. from: 02HL5118; Engine no. from: 20041691
VAUXHALL ASTRA Mk IV (G) Estate (T98) 1.8 16V DualfuelEstatePetrol/Liquified Petroleum Gas (LPG)09/200205/2005FWD1611887
Engine no. from: 02HL5118; Engine no. from: 20041691
VAUXHALL ASTRA Mk IV (G) Estate (T98) 1.8 16V DualfuelEstatePetrol/Liquified Petroleum Gas (LPG)07/200212/2003FWD1612592
Engine no. from: 02HL5118; Engine no. from: 20041691
VAUXHALL ASTRA Mk IV (G) Hatchback (T98) 1.4 16V (F08, F48)HatchbackPetrol02/199805/2005FWD169066
Engine no. from: 02HL5118; Engine no. from: 20041691
VAUXHALL ASTRA Mk IV (G) Hatchback (T98) 1.4 16V Dualfuel (F08, F48)HatchbackPetrol/Liquified Petroleum Gas (LPG)09/199906/2003FWD169066
Engine Code: Z 14 XE; Engine no. from: 02HL5118; Engine no. from: 20041691
VAUXHALL ASTRA Mk IV (G) Hatchback (T98) 1.6 16V (F08, F48)HatchbackPetrol02/199805/2005FWD1610174
Engine no. from: 02HL5118; Engine no. from: 20041691
VAUXHALL ASTRA Mk IV (G) Hatchback (T98) 1.6 Dualfuel (F08, F48)HatchbackPetrol/Liquified Petroleum Gas (LPG)09/199908/2004FWD1610174
Engine Code: X 16 XEL; Engine no. from: 02HL5118; Engine no. from: 20041691
VAUXHALL ASTRA Mk IV (G) Hatchback (T98) 1.8 16V (F08, F48)HatchbackPetrol02/199809/2000FWD1611685
Engine no. from: 02HL5118; Engine no. from: 20041691
VAUXHALL ASTRA Mk IV (G) Hatchback (T98) 1.8 16V (F08, F48)HatchbackPetrol09/200005/2005FWD1612592
Engine no. from: 02HL5118; Engine no. from: 20041691
VAUXHALL ASTRA Mk IV (G) Hatchback (T98) 1.8 16V Dualfuel (F08, F48)HatchbackPetrol/Liquified Petroleum Gas (LPG)07/200212/2003FWD1612592
Engine no. from: 02HL5118; Engine no. from: 20041691
VAUXHALL ASTRA Mk IV (G) Saloon (T98) 1.4 16VSaloonPetrol09/199805/2005FWD169066
Engine no. from: 02HL5118; Engine no. from: 20041691
VAUXHALL ASTRA Mk IV (G) Saloon (T98) 1.6 16VSaloonPetrol09/199805/2005FWD1610174
Engine no. from: 02HL5118; Engine no. from: 20041691
VAUXHALL ASTRA Mk IV (G) Saloon (T98) 1.6 DualfuelSaloonPetrol/Liquified Petroleum Gas (LPG)09/199908/2004FWD1610174
Engine Code: X 16 XEL; Engine no. from: 02HL5118; Engine no. from: 20041691
VAUXHALL ASTRA Mk IV (G) Saloon (T98) 1.8 16VSaloonPetrol02/199807/2004FWD1611685
Engine no. from: 02HL5118; Engine no. from: 20041691
VAUXHALL ASTRA Mk IV (G) Saloon (T98) 1.8 16VSaloonPetrol02/199807/2004FWD1612592
Engine no. from: 02HL5118; Engine no. from: 20041691
VAUXHALL ASTRA Mk IV (G) Saloon (T98) 1.8 16V DualfuelSaloonPetrol/Liquified Petroleum Gas (LPG)02/199807/2004FWD1611887
Engine no. from: 02HL5118; Engine no. from: 20041691
VAUXHALL ASTRA Mk IV (G) Saloon (T98) 1.8 16V DualfuelSaloonPetrol/Liquified Petroleum Gas (LPG)07/200212/2003FWD1612592
Engine no. from: 02HL5118; Engine no. from: 20041691
VAUXHALL ASTRA Mk V (H) (A04) 1.8 (L48)HatchbackPetrol01/200405/2009FWD1612592
VAUXHALL ASTRA Mk V (H) Estate (A04) 1.8 (L35)EstatePetrol10/200403/2009FWD1612592
VAUXHALL ASTRA Mk V (H) Sport Hatch (A04) 1.8 (L08)HatchbackPetrol02/200511/2010FWD1612592
VAUXHALL ASTRAVAN Mk IV (G) Estate Van (T98) 1.4 16VEstate VanPetrol09/200005/2005FWD169066
Engine no. from: 02HL5118; Engine no. from: 20041691
VAUXHALL CORSA Mk II (C) (X01) 1.4 16V (F08, F68)HatchbackPetrol09/200010/2006FWD169066
VAUXHALL CORSA Mk II (C) (X01) 1.8 16V (F08, F68)HatchbackPetrol08/200009/2006FWD1612592
VAUXHALL MERIVA A (X03) 1.6 i 16VMPVPetrol01/200309/2005FWD1610074
VAUXHALL MERIVA A (X03) 1.8 i 16VMPVPetrol05/200306/2010FWD1612592
VAUXHALL SIGNUM (Z03) 1.8HatchbackPetrol06/200307/2005FWD1612290
VAUXHALL TIGRA TwinTop (X04) 1.8ConvertiblePetrol06/200408/2009FWD1612592
VAUXHALL VECTRA Mk II (C) (Z02) 1.8 16VSaloonPetrol04/200207/2008FWD1612290
VAUXHALL VECTRA Mk II (C) (Z02) 1.8 16V DualfuelSaloonPetrol/Liquified Petroleum Gas (LPG)04/200207/2008FWD1612290
VAUXHALL VECTRA Mk II (C) Estate (Z02) 1.8 16VEstatePetrol10/200308/2005FWD1612290
VAUXHALL VECTRA Mk II (C) GTS (Z02) 1.8 16V DualfuelHatchbackPetrol/Liquified Petroleum Gas (LPG)08/200207/2008FWD1612290
VAUXHALL ZAFIRA A (T98) 1.6 16VMPVPetrol04/199908/2005FWD1610174
Engine no. from: 02HL5118; Engine no. from: 20EK4286
VAUXHALL ZAFIRA A (T98) 1.6 DualfuelMPVPetrol/Liquified Petroleum Gas (LPG)11/199808/2005FWD1610174
Engine no. from: 02HL5118; Engine no. from: 20EK4286
VAUXHALL ZAFIRA A (T98) 1.8 16VMPVPetrol05/199908/2000FWD1611685
Engine no. from: 02HL5118; Engine no. from: 20041691
VAUXHALL ZAFIRA A (T98) 1.8 16VMPVPetrol09/200008/2005FWD1612592
Engine no. from: 02HL5118; Engine no. from: 20041691

As one of the global leaders in passenger car and commercial vehicle spare parts for more than 160 years, Febi Bilstein is constantly setting new standards in the independent aftermarket: More than 20,000 OE quality spare parts, the highest standards of service and cutting edge logistics.



Returns

We provide a simple no-nonsense returns policy:

1. Always contact us first. We cannot process a return if you do not email us.
2. We can only accept returns if they are either genuinely faulty or in pristine condition (have not been fitted and in original unmarked packaging).
3. Returns received by us 30 days or more after the date of despatch will not be accepted unless specifically agreed beforehand.
4. We will process your return within 2 working days and will act quickly to action whatever we have agreed over email (refund, replacement or exchange).