About Us
1.We
try our best to reply to your emails as soon as possible, however, due
to high volume of daily incoming emails and time zone difference, we may
not be able to reply your emails immediately. Please allow 1 business
days for us to response. If you do not receive any reply from us, please
check your email ensuring your mailbox has not reached full size.
2.Due
to some ISP SPAM filter settings, you may not be able to receive our
replies; if you have problems receiving our emails, you may need to use a
different email account to contact us.
3.Please
give us the opportunity to resolve any problem. We understand the
concerns and frustrations you might have, and will try our best to
resolve the issues. Please email us before leaving any negative feedback
or open any dispute on PayPal.
4.We
care about our valued customers, and will always try to help you. So if
you have any problems, please e-mail us immediately.
Payment
1.We accept Credit Card, Debit Card and eCheck payments through PayPal.
2.Payment
should be done within 7 days after the end of the Auction. Otherwise
Unpaid Item Dispute will be filed with eBay.
Shipping
Items
will be shipped within 3 to 15 business day on payment received.Please
be sure your shipping address is correct before make a payment cause we
ship items to your PayPal confirmed address only
The
price does not cover any applicable tax or duty that might be charged
by your customs. Buyers are responsible for such charges.
If you want faster shipping way. Please contact us before making payment.
Returns
1.100% Customer satisfaction is our top priority.
2.
Return/refund is accepted within 30 days after the buyer receives the
item. NO exchange will be accepted after 30 days from the date when the
item is received.
3.
If you receive an incorrect,damaged,defective,or item not as
described,please feel free to contact us for a partial/full refund or
resend.
Contact Us
Our office hours are 9:00 a.m to 6:00 p.m (GMT +8) of Monday to Friday .
And our Office is closed on weekends and public holidays.
We apologize for the late reply during the holidays.