Welcome
PRODUCT DESCRIPTION
PRODUCT DISPLAY
PAYMENT
We accept PayPal via eBay Secure Check-Out only.
Payment is expected within 7 days of auction close. Unpaid Items will be forfeited per eBay .
Immediate payment needs to be processed for items with Add to Cart option so that any promotional discounts can be applied to your order immediately.
SHIPPING
Notice:
1 .We do everything we can to ship your orders out as soon as possible.
2. Shipping and Handling: We process orders within one business day after the payment was clear.
---For domestic economic shipping, It normally takes 2-8 days for delivery. We may ship your order(s) from different warehouses for expedited delivery as we utilize alternative warehouses across the Continental United States.You may upgrade to UPS 3-day Selected which delivery time is typically 1-3 business days. Please be noted that, this service is more recommended for Monday-Thursday orders. Orders on Friday may be processed on following Monday by UPS, according to UPS's policy.
---For International Orders, items may be shipped from our warehouse in south China. Both are the same products and same warranty. Duties and taxes may apply. Please check with your country's custom and eBay policy for more information.
RETURNS
Our 30-day Satisfaction Guarantee assures our customers that they will receive all orders promptly and exactly as described. In addition, it allows customers to return new and unused products in their original factory condition for any reason within 30 days from the date of purchase.
1. All returns must be pre-approved by Rbigdoggy and have a return merchandise authorization(RMA) number. Unauthorized returns will not be accepted.
2. Buyers are responsible for appropriate packing, returning shipping cost, insurance and returning the item in "new" condition. Used items will not be accepted for return.
3. We will replace the returning item with an identical item, issue a full store credit or a full refund.
The sole and exclusive maximum liability to Rbigdoggy arising from any product sold on Rbigdoggy ebay account shall be the price of the product ordered.
FEEDBACK
1. We appreciate your business and strived to improve our customer service and our commitment to quality.
2. We will leave a positive feedback immediately after payment is received. We appreciate a positive feedback as much as you do.
3. If for some reason there is any issue with the purchase, please contact us prior to leaving feedback, and we will be glad to work with you to have it resolved.
Thank you for visiting my store!