This is a Sterling silver twist style ballpoint pen. I never used the pen and it is perfect condition. It has always been stored in its original box. Why is it listed used? Two reasons. First is I did twist the pen and write a line about 3-4 inches long to see if it works and the ink is still working. Second is that the pen box and packaging is not sealed in plastic. The original clamshell black box has no damage and is perfect condition. The white outermost cardboard sleeve is not good condition which i show in the last pictures. Thank you. Full refunds for ebay forced returns will be accepted. No partial refunds for any reason as this is a common tactic bad buyers use simply to get a discount after purchase. Thank you.