1. To make sure our parts match with yours, we will discuss and exchange our parts details with each other
2. Competitive price for auto parts
3. Sometimes the parts might be out of stock, we will confirm our stock condition to you before selling.
After payment
1. For the parts in stock, we can deliver within 5 days.
2. safe packing are used our parts.
3. Speedpak, DHL, FEDEX, UPS, TNT, EMS, SF EXPRESS etc are offered for your choice.
4. Keep tracking when delivery
After selling
1. 3 months guarantee is offered to our parts since the shipping date.
2. We can offer technical suggestions when you install the parts
Q1: Is the order transaction guaranteed?
A1: Of course, we are honest sellers. All your transactions are protected by eBay. Only after you receive the item will eBay release the payment to the seller.
Q2: What is your terms of packing ?
A2: Generally. We pack our goods in boxes or netural boxes.
Q3: Whats your payment terms ?
A3: We accept all ebay payment
Q4: What if I don't receive the item?
A4: Firstly, We will use eBay official logistics SPEEDPAK or DHL,UPS, etc to send items. This way the package is guaranteed. If finally the buyer does not receive the item, we will send one item or offer refund in full. Please contact us directly. Thank you.
Q5: When can i get the reply?
A5: We usually reply your message within 24 hours after we get your message.
Q6: What if the item is damaged or unusable?
A6: If you receive the item damaged or unusable, please provide photo to us firstly, we confirm the item damaged, then send replacement parts or promise to give you a 100% refund.
Q7:How to guarantee your After-sales service ?
A7: First we have strict quality control during production . Second .we will make strict inspection one by one . Last we will
make good package for you in case any destroy during international delivery .
Dispatch time: See our listing. Usually we will send items within 3-10 working days.
Delivery method: Speedpak, UPS, DHL, Yanwen, Fedex and etc
Transit time:
Speedpak usually 10-15 working days,
UPS, DHL , Fedex usually 3-7 working days,
Yanwen and etc usually 10-25 working days.
If the tracking number is not updated for a long time, please contact us to check the logistics, thank you.
No worries, if item lost by courier, we will send a new one to you or send full refund, thank you.
Please note before order! We really appreciate your understanding.
Please do not open the return case before contacting us.Because we can handle the return directly for you. If the customer opens the case, eBay will think that our store is not good and will count our store performance as bad. We'll be more than happy to handle your returns. Please contact us directly.
1. Please do not open the return case before contacting us. We really appreciat your help. 2. If the part is damaged, please contact us to send replacement part to fix issue. Or send refund. 3. If you need installation videos, please contact us to provide, thanks.
