CONTACTING RCBoyz

If you have any questions about your order or the items we have for sale please E-mail us.  Please note that we are closed on the weekends and holidays so E-mails and payments received after business hours will not be processed until the next business day. If you are not receiving answers to your E-mails, please check your SPAM folder to make sure they are not accidentally being delted by your spam filter.

COMBINED SHIPPING

Save money on your orders with a combined shipping discount! We are more than happy to combine shipping on multiple purchases to save you money on shipping. We do require that all items must be paid for via a single payment. This makes it possible to match your items up for shipping, and eliminates the extra fees we get charged when separate payments are made -this allows us to pass the savings on to you. If separate payments are made, the full shipping charge for each item will apply. 

How can you get combined shippng?

1) Add all the items you want into your shopping cart. Just add everything you want into your shopping cart, then go into your cart and click on the “Request total from seller” link. You need to do this on the ebay US website (www.ebay.com) as international sites may not allow combined shipping. If you are using a cell phone, you will need to use a full internet browser or scroll down to the bottom of the ebay page and select the “ebay classic site”. The mobile site does not offer combined shipping.

2) Have eBay's system can do an automatic combination for you. EBay's system will charge you full shipping for the item with the most expensive shipping and add an additional amount for each item you add to the order. This works well if all items are heavy, or you only have a few items. If you are buying lots of small items, or items that are very different in size,  you will usually get a much better rate using either option #1 or option #3.  

3) You can click "Buy It Now" on all the items you want - but do not pay for them yet. When ebay asks you to pay, instead just continue shopping. When you have agreed to buy all the items you want, click on the "Request Total from Seller" link on one of the order pages, and wai for us to send you a combined invoice.

We offer combined shipping as a courtesy to our buyers - please help us to continue offering these discounts by adhering to the instructions above.

WHEN MAKING PAYMENT

We accept Paypal (Ebay Payments), Visa, Mastercard, Discover, and American Express. You must include your shipping address with your payment. If you have special instructions, please contact us before making payment. Please do not use Paypal's "Notes" section on the payment to make special handling requests. We do reserve the right to restrict  payment types or to require verification of identity to help prevent fraud.  Payment must be received within 4 days. After 4 days have passed items will be released to other buyers. 

DOMESTIC SHIPPING

Most packages will arrive within 3-14 days. We ship quickly, but have no control over what the carrier does with the package once it leaves our hands. If you need guaranteed delivery by a specific date, please E-mail us for a shipping quote that includes a guaranteed delivery date (such as Express Mail, or UPS 2 & 3 day delivery services).  Shipments to P.O. Boxes may incur additional charges (because we normally ship our heavy items vis UPS or FedEx).

*****FEDEX GROUND CANNOT DELIVER TO ALASKA, HAWAII, APO/FPO, or US POSESSIONS addresses. Please Select a Priority Mail option for delivery to those areas*** 

INTERNATIONAL SHIPPING

This item cannot be shipped internationally due to Hazardous Materials Regulations.

Insurance

The listed shipping and handling charges include insurance against loss or damage for all items (foreign and domestic).

Sales Tax

Buyers in Utah pay 6.85% sales tax as required by state law.

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