We are always providing the best quality watch bands with satisfying customer support. However, sometimes some mistakes might occur despite our efforts to prevent them. In this case, we promise to either give you a full refund or send replacement at no additional cost ASAP. Please note that we take the full responsibility of the mistakes that we make, if the order is placed by mistake, unfortunately, we do not have much to offer for you. All you need to do is to contact us at any time you want. Once a mistake is made we focus on the solution but not the profit or anything else as we value people. With that being said, we highly appreciate your positive feedback for our service, if something is wrong let us fix it before, if everything is satisfactory let people know!​​​​​​​