ifix accessories

We only accept payment via eBay.

All items are sent via ROYAL MAIL 48 and takes 3 to 4 working days.

IF YOU NEED ITEM URGENTLY, PLEASE PAY FOR SPECIAL DELIVERY.

FREE UK Delivery – Quick Dispatch -  Royal Mail Standard

Any address change, please do it before checkout.

Royal Mail Special Delivery - Next working day before 1pm Guaranteed

Europe & Ireland – Royal Mail  Economy delivery takes 7 to 10 working days.

We cannot be held responsible for delays caused by Royal Mail, your local postal service or by International Customs Inspections.

We hope that you're pleased with your purchase from the simply wholesale, however we do understand that occasionally, you may need to return goods to us

IF YOU ARE NOT HAPPY WITH PURCHASE OR ANY PROBLEM, PLEASE CONTACT US VIA EBAY MESSAGE... COMMUNICATE TO RESOLVE ANY ISSUE.

It is your responsibility to return the goods to us in a safe and secure manner and at your cost.

 We will contact you with an RMA (Returned Merchandise Authorisation) number.

 Please ensure that your item is packaged suitably for transit and that you display the RMA number and returns address clearly on the exterior.

We usually dispatch the item on the same day of purchase and you should receive the item in 1 or 2 Working days. Please contact us if you don’t receive it within 7 working days.

 Our aim is to provide 100% customer satisfaction please contacts us as soon as possible and we will sort the problem for you.

Prior to any return please get in contact so we can provide a Returns (RMA) number, failure to do this may result in delaying the process.

Please note that you are responsible for the cost of return postage in any instance. We can only refund or replace items we actually receive. To guarantee receipt YOU must return the item by a “second class recorded signed for” service; this will provide you with a proof of receipt. All Returns are processed within 5 working days of receipt at our office.

Please note: If you do not receive the item within 7 days please contact us - no claims will be accepted after 7 days

This product comes with 90 DAY guarantee

We offer 30 day money back guarantee if item is faulty - simply return your item. we will provide a full refund or replacement.

Prior to any return please get in contact so we can provide a Returns (RMA) number, failure to do this may result in delaying the process.

Please note that you are responsible for the cost of return postage in any instance. We can only refund or replace items we actually receive. To guarantee receipt YOU must return the item by a “signed for” service; this will provide you with a proof of receipt. All Returns are processed within 5 working days of receipt at our office.

We sell mobile replacement parts and do not represent any brands.

Please note due to high volume of queries, we aim to respond all email within 24 to 48 hours. Please be patient if there is delay in replying... Thanks

We only work MON - FRI ( 9 am - 6 pm) . Items purchased on weekend will be dispatch on next working day.