About John James (Entaco Limited)
John James was formed in 1840 and registered in 1902. The name John James is synonymous with the very best of needle manufacture, quality and reliability. The John James brand of “Finest Quality Needles” continues to be recognised by needle crafters around the globe. With the merger of Henry Milward and sons in 1912 a new board for John James and Sons was announced. Members of the board consisted of C.B James as chairman and C.F Milward as deputy chairman, H.T Milward, A.D Barfleet and C.E James. John James is a trading name of Entaco, a company famous worldwide for the manufacture of specialised hand sewing needles and tools. Entaco Limited is a privately owned British company based in Redditch, Worcestershire an area known as the Needle Capital of the World.
Shipping
We provide worldwide shipping. Once payment is received we will ship your order within 1 – 2 business days. Delivery time depends on your location. Usually it takes 7-10 business days to the USA and about a week to the UK.
Combined shipping
If you order two or more of our items we recommend you to get combined shipping. Please do the following steps:
Payment
We accept PayPal only as the payment. Please make sure your PayPal shipping address is correct. We will follow your shipping address listed in the PayPal payment.
If you don’t have PayPal account but have any debit/credit card we strongly recommend you to sign up with PayPal. It’s easy and won’t take much time.
However you can pay directly through PayPal using your debit/credit card without registration.
Customer support & Return policy
We guarantee PayPal return policy. All our customers are important for us and if you are not satisfied with the item you received, please feel free to contact us and we will do the best to resolve the problem.
When you contact us through eBay messaging system, please don’t hide your e-mail address. This would help to get faster response.
If you don’t receive our reply within 2 – 3 business days, please resend your message and we will reply to you as soon as possible.
About us
Craftntools have been selling on eBay since 2008. We provide original high-quality leatherworking tools, materials and accessories.
For a short period of time we have worked well together with a lot of famous manufacturing companies such as SAS Vergez Blanchard, Fiebing Company, Inc., Ets P.Regad & Fils, Julius Koch GmbH, Entaco Limited (JJ needles).
Our prices are one of the best on the market and we want you to enjoy our products and service. We provide a great number of leather tools and hope you will find what you are looking for and will be happy with your purchase.
If you have any questions or offers, please contact us.