If you have any problem or concern about our product, please do not hesitate to contact us by eBay massage.
We will reply you within 24 hours (the national holidays may be delayed by one or two days.)
Please do contact us first before opening a return request or leaving negative feedback, we will try our best to assist our all customers with any concern.
Payment
We only accept Paypal, the fastest and safest payment method.
Please make the payment via Paypal with 7 days from the end of the auction end.
Please update and confirm that your shipping address is correct before placing an order.
Shipping
Your order will be shipped via DHL, FEDEX, UPS, TNT or EMS within 24-48 hours after payment received and will arrive in 3-7 days (SpeedPak about 7-20 days).
Full name, correct telephone number and detailed Physical Address ( home or office address) but not PO Box/APO/FPO address are necessary
Terms
We believe our products are excellent. We trust that you will be satisfied with your purchase. If you have any dissatisfaction, please contact us before leaving negative feedback, we have a professional after-sales team to provide you with a satisfactory solution.
If you received an incorrect, damaged, defective, or item not as described, or not satisfied with the product, contact us for a partial/full refund or replacement on our cost.
If you are not satisfied with our goods. Please return us in original condition within 60 days, then we will give you a full refund once the returned item arrives at our warehouse.
Returns
Our 30-day Satisfaction Guarantee assures our customers that they will receive all orders promptly and exactly as described. In addition, it allows customers to return new and unused products in their original factory condition for any reason within 30 days from the date of purchase.We aim to provide accurate descriptions of all goods so that you can make an informed decision before your purchase. We understand, however, that occasionally you may want to return the item/s you have ordered.If you are not completely satisfied with your purchase, you must advise us via message within 14 days of receipt of your order - please do not return any goods before contacting us. We aim to reply to your email within 24 hours during opening hours (Mon-Fri, 8am-5pm) to advise you on the returns process and address.
All returned items must be complete, in the original packaging and in an unused re-saleable condition. A full refund of the order total will be made using the original payment method. Please be advised that you will be responsible for the cost of the return postage.
Contact Us
If you have any problem or concern about our product, please do not hesitate to contact us by eBay massage.
We will reply you within 24 hours (the national holidays may be delayed by one or two days.)
Please do contact us first before opening a return request or leaving negative feedback, we will try our best to assist our all customers with any concern.