PAYMENT
We accept PAYPAL,
CREDIT CARDS (Visa,
Mastercard, American
Express, Discover).
NY residents, please
add
sales
tax.
If you would
like to pay with a
credit card, Please call us at 212-840 2370 to provide your card information.
After
winning an auction
or completing a Buy
It Now purchase, you
can complete the payment
thru PAYPAL immediately.
SHIPPING:
We
ship most orders by
USPS, UPS 2nd DAY
AIR, UPS NEXT DAY
AIR. We process and
ship all orders within
1 business day of
receiving them. The
insurance is included
in the shipping.
The
US shipping charge
is $6.95 (includes
insurance) including
Puerto Rico and Alaska.
New York Dispatching
Unit can upgrade your
shipping for $19.95
(Express Delivery),
just select this option
during the checkout.
Overnight shipment
is $29.95. We do not
accept any responsibility
for shipments whose
status appears to
be "Delivered"
in the USPS/UPS tracking
systems. The insurance
can only be applied
to the missing packages
whose tracking status
appears otherwise.
RETURN
POLICY
Your
satisfaction is very
important to us. We
accept returns for
an exchange, credit,
or refund within 15
days of the item(s)
delivery. Items must
be in their original
condition, not worn,
or altered. We will
not reimburse the
return shipping. Any
exchange, credit or
refund will be for
the original price
paid, minus insurance
and shipping. If we
feel that the return
policy is being abused
we reserve the right
to refuse any exchange,
credit or refund.
Refunds will be processed
in the same form of
payment unless another
method is requested.
To
return your purchase,
please follow these
simple instructions:
1-You
should request a RMA
number (Return Merchandise
Authorization) before
you ship the item
back to us. We will
provide the return
address.
2-Please enclose your
original shipping
document and return
it in the original/your
own packaging. If
you dont have your
shipping document,
please printout your
name, address, phone
number and order/item
number, and enclose
it with your returned
product.
3-For your security,
please return the
package to us by an
insured courier (USPS,
FedEx, UPS or Parcel
Post) and retain your
receipt. This will
protect you in case
your jewelry is lost
in transit. We are
not responsible for
the lost return packages.
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