Q: Can I install my medallion outside?
A: Yes, our medallions are rated for indoor/outdoor use and can tolerate severe weather.
Q: Do you do custom designs?
A: Yes, we can modify or create from scratch any desired pattern in the size and stone/tile type of your choice.
Q: Do your medallions come pre-grouted?
A: No, but this is a good thing! It will allow you to use the same grout as in your surrounding floor for a nice unified look!
Q: What is the thickness of your medallions?
A: 3/8" which is pretty standard for floor tiles.
Q: What if the medallion arrives damaged?
A: Rest assured - This very rarely happens but you are covered under our breakage-free arrival guarantee. We will promptly replace any parts of the medallion should it arrive broken at zero cost to you. We even pay for shipping.
Q: How long will it take to get my medallion?
A: USA orders: We hand craft each one upon order. Delivery time is normally around three to six weeks. RUSH SERVICE ALSO AVAILABLE. International orders: Contact us. |