PLEASE CHECK YOUR PACKAGE AT TIME OF DELIVERY FOR ANY DAMAGE OR INCORRECT ITEMS
(WE TRY NOT TO MAKE MISTAKES, BUT ALAS, WE ARE ONLY HUMAN!) WE HAVE A 14 DAY RETURN POLICY AS LONG AS THE DECALS ARE RETURNED IN ORIGINAL CONDITION UNREMOVED FROM THEIR BACKERS. WE DO OFFER REPLACEMENTS ON DECALS DAMAGED DURING SHIPPING AS LONG AS PROOF IS SENT (IE: PICTURES OF DAMAGED ITEMS AND DAMAGED SHIPPING CONTAINER....WE NEED THE PICTURES TO FILE A DAMAGE CLAIM WITH THE SHIPPER). WE ALSO CORRECT OUR MISTAKES QUICKLY ON THE RARE OCCASION THAT WE SEND AN INCORRECT DECAL (AGAIN - WILL NEED PICTURE PROOF OR RETURN TO CONFIRM MIS-SHIP).
PLEASE CONTACT US IF ANY ISSUES ARISE BEFORE LEAVING NEUTRAL OR NEGATIVE FEEDBACK!
WITH OVER 32,000 HAPPY CUSTOMERS WORLDWIDE YOU CAN BE CONFIDENT IN OUR PRODUCT AND OUR CUSTOMER SERVICE!
PLEASE VIEW OUR ONLINE INSTALLATION VIDEOS BEFORE ATTEMPTING TO INSTALL YOUR DECALS
(or for ATV graphic kits you may also reference the included instructions).
YOU MUST FOLLOW PROPER INSTALLATION PROCEDURE AS SHOWN IN THOSE VIDEOS.
THERE IS A CLICKABLE LINK TO THESE VIDEOS ON ALL OF OUR AUCTION PAGES, LOCATED ON THE BROWN/TAN STORE INFO BAR RIGHT ABOVE THE ITEM DESCRIPTION. PLEASE SELECT THE VIDEO THAT BEST FITS YOUR PURCHASE. FOR THOSE WHO PURCHASE DECALS REQUIRING CLEARCOATING, WE RECOMMEND USING A POLYURETHANE CLEAR, BUT THAT IS WHERE OUR EXPERTISE ENDS. WE HIGHLY RECOMMEND CONSULTING A PROFESSIONAL PAINTER WHO WILL KNOW THE BEST BRAND AND CORRECT FLASH/DRY TIMES FOR THE DECALS AND YOUR PAINT, ETC (WE ALSO RECOMMEND CLEARCOATING THE PAINT, THEN APPLYING DECALS, THEN RECLEARING OVER THE DECALS - PLEASE SEE OUR "TIPS FOR THE PAINTER" DOCUMENT ALSO LOCATED ON THE GRAPHIC INSTALLATION MOVIES PAGE).
WE WILL NOT BE RESPONSIBLE FOR ANY MISAPPLICATION OR INCORRECT INSTALLATION ATTEMPTS.
WE DO NOT ISSUE FREE REPLACEMENTS ON DECALS DAMAGED DURING INSTALLATION, EVEN IF VIDEOS WERE VIEWED, ETC. IF YOU FEEL YOU CANNOT PROPERLY INSTALL THE DECALS AFTER WATCHING THE VIDEOS, WE HIGHLY RECOMMEND CONSULTING A PROFESSONAL TO DO SO. WE DO UNDERSTAND THAT EVEN A SEASONED PRO CAN HAVE AN "OFF" DAY AND HAVE AN ACCIDENT DURING INSTALLATION, SO WE DO OFFER A DISCOUNT ON A REPURCHASE OF A DECAL SHOULD YOU HAVE AN ISSUE DURING INSTALLATION.
ANY QUESTIONS ON INSTALLATION AFTER VIEWING VIDEOS, PLEASE CALL US BEFORE ATTEMPTING INSTALLATION.
FOR OUR WICKED TOUGH DECALS: IF DECALS FAIL BECAUSE VIDEOS WERE NOT VIEWED AND/OR PROPER INSTALLATION PROCEDURES WHERE NOT FOLLOWED THE GUARANTEE IS NULL AND VOID AND REPLACEMENTS WILL NOT BE ISSUED!