What will you be benefited if you buy from Cablemaster?

• All orders are shipped in USA:  Your order will be shipped in the US instead of China or Hong Kong, delivery time will be dramatically quicker than shipping from those areas.

• Fast Shipping & Handling Time:  99% of our order will be shipped in the same or next business day in order to ensure our  customers to receive their orders as quickly as possible (Except weekends & US holidays).

• FREE Tracking number (US Only):  A tracking number will be included for all US orders at no additional cost.

• FREE Insurance:  All shipment, no matter domestic or international will be automatically insured at no additional cost.

US Shipping Fee

• FREE Shipping to any US address (Standard shipping service only).  2-7 working days of delivery time.

• Priority mail -- $7.95 for 1st item then $2.95 on each additional item.  1-3 working days of delivery time.

• Express mail -- $37.95 for first item then $5.95 on each additional item.   1-2 working of delivery time.

• FREE insurance

• FREE tracking number.  Your tracking number will be sent to you once your order is shipped.

• No local pickup!!

International Shipping Fee

• Standard Int'l Shipping -- $12.99 for 1st item then $3.00 on each additional item.  10-14 working days of delivery time.

• Priority mail Int'l -- $39.99 for 1st item then $5.95 on each additional item.  7-14 working days of delivery time.

• Express mail -- $89.99 for first item then $8.95 on each additional item.   5-8 working of delivery time.

• FREE insurance

• FREE Tracking number will be included for International Priority & Express mail.  No Tracking Number for standard international shipping.  But we can provide you with a non-trackable custom form number once your order is shipped.

Combined shipping discount will be calculated base on the item with the highest 1st & additional shipping cost.  This calculation applies to all shipping options in both domestic and international shipment!!

Buyer must make one payment for all items in order to get combined shipping discount!!

Once you hit the "but it now" button which means you have fully understand the product's functionality and condition as well as the knowledge or tools required for installation of our products (if installation is necessary).  Therefore we only accept return for the following conditions:

• If you receive a different item than what was purchased.

• If your order receive is damaged, defective or non-functional.

Please contact us in no more than 7 days upon received of shipment.  You are required to send back the item for exchange.  We will send you replacement and credit of return shipping fee once your return is received

Return for other reason is subjected to a 20% restocking fee and buyer is responsible for all return expenses, no exception!!

All products must be returned in the same condition as they were received by you.  If the products came with original box & packaging, instruction menu, parts and accessories, they must also be returned too.  Incomplete return will be refused and returned to you at your cost.

15 days Warranty on all of our products

All of our products comes with a 15-days manufacture warranty.  Please contact us immediately for an exchange if your order is non functional within the warranty period.  Buyer is responsible for all shipping expenses.  All products must be returned in the same condition as they were received by you.  If the products came with original box & packaging, instruction menu, parts and accessories, they must also be returned too.  Incomplete return will be refused and returned to you at your cost.

Disclaimer for "Incase Product"

"Item is an authentic Incase brand carrying case purchased on closeout by Seller and is not covered by any warranties offered by Incase Designs Corp.  Seller has no relationship to, or affiliation with, Incase Designs Corp."

Please send us email by clicking on the "Ask a Question" link near the top right corner of the page for other questions & information.