The spout was installed, but removed and replaced with a different finish. The valve has never been taken out of the box.  It is not in its original packaging.  Package says polished chrome, but this item is polished nickel, and the finish is beautiful. it is balanced-pressure. All parts for installation included. valve, trim plate, and tub spout included. Great item at a great price!! Manufacturers price is $625, so this is a deal for such perfect condition.