You are buying two new 1 x 7 thick liftarms in the chosen colour.
LEGO
Lego
described as NEW has been taken from new sets and will have only possibly have
been used for a photograph, or otherwise transferred directly to an alternative
plastic cover. It will not have been assembled, with the exception of a
minifigure where again assembly may have been required for photography
purposes.
Lego
described as USED is in good played with condition or better.There is the possibility of some playwear but this is minor. I try to ensure
that only lego is sent and that it is in clean condition. Where lego is being
sold by weight, 5% extra is sent just in case the odd brick has been missed. I
hope that customers appreciate the difficulty in some instances to separate
such intruders. Where I am selling a specific brick type, a double check is
carried out to ensure the bricks sent are all lego and the number sent is
therefore as advertised.
PAYMENT
I
only accept payment via Paypal. Payment should be made within 72 hours of the
end of the auction.
To
make payment follow the 'End of Auction' instructions from Paypal and pay
automatically with your Paypal account.
SHIPPING
I will always seek to post your
item within 48 hours of payment being received. Postage costs
are usually based on the weight of the item as per the UK Royal Mail published
costs. For larger parcels, or for relatively light parcels with
dimensions that exceed the Royal Mail dimension limits, given the significant
increase in costs from the Royal Mail prices from 2nd April 2013, I will use a
courier service where appropriate to keep costs as low as possible for the
customers benefit. They also include packaging materials used and a small
amount towards the costs of going to the post office. I ship to the UK
and where indicated internationally to the EU. All items in the UK are
sent via Royal Mail second class post (standard parcel post may be used for
heavier weights). I send all international items via 'Air
Mail'.
Where the value of the goods
exceeds £25.00, they will be sent on a signed for basis. I always obtain proof
of postage for all items sent irrespective of the carrier used.
Packaging will be recycled
wherever possible to maintain a green ethic, with packaging designed to ensure
the goods arrive in the same condition as they are despatched.
As you are aware the post
office charges vary significantly on the size of the parcel. If the safe
arrival of goods would be compromised by trying to meet the lower postage price
this will not be attempted and the larger parcel will be sent. It is for this
reason that some postage charges may appear a little high, but this is better
than being disappointed with a broken or damaged article.
Refunds for any items not
received will be provided after receipt of the necessary information to obtain
compensation from Royal Mail.
RETURNS
I pride myself on
customer service and honesty and integrity in the transactions I
enter into and as such your feedback is very important. In the event
of you being dissatisfied with any aspect of your purchase please contact me so
that I can attempt to resolve the issue to your satisfaction.
I will only refund postage
costs if I have wrongly described the item, and item costs where the item is
returned in the same condition as when despatched.
FEEDBACK
I always leave feedback after
the buyer has left theirs. The feedback process provides a confirmation that
the goods have been received and doing things in this order provides a proper
conclusion to the overall transaction.