OUR PROMISE TO YOU:
We will list items with the best descriptions possible and with accurate pictures, ALL items are in stock in our warehouse, we will process your order within 24 hours of receiving payment, we will answer all your emails, we will do everything in our power to fix any issues that may arise and if we can not fix it we will refund your payment. We want to have repeat buyers who trust us, our goal is to keep a perfect feedback. You will have the most pleasant buying experience with us!
PAYMENT INFORMATION:
We only accept PayPal and you can pay with your major credit card using PayPal. PayPal is the safest and most secure way for buyers and sellers to sell online and that is why we use it. If you have any questions on how to use PayPal email us and we will help you.
SHIPPING INFORMATION:
FREE shipping and handling inside the contiguous United States (excludes Alaska, Hawaii and Puerto Rico). SHIPPING to HAWAII, ALASKA and PUERTO RICO is FREE. We ship by the US Post office using USPS First Class Mail. Most items will ship within 24 hours of payment, but may take as long as 2 days to ship.
TRACKING INFORMATION:
As soon as we ship we will email you a tracking number, this should happen within 24 hours of auction end (obviously longer on weekends). If you have not received a tracking number within 3 days of auction end email us immediately.
PARTS AVAILABILITY:
ALL parts that we list are in stock in our warehouse. We are not drop-shippers. You should never have an issue with paying us and never receiving your part as our supplier does not have it. This is very common with other sellers. If some extremely strange thing were to happen and you buy something that we can not ship you will get an immediate refund in less than 24 hours.
RETURN POLICY:
YOU MUST CONTACT US BEFORE YOU RETURN ANY ITEM. WE MUST ISSUE AN RGA (RETURN GOODS AUTHORIZATION) NUMBER TO BE ABLE TO KNOW WHO THE PART BELONGS TO SO WE CAN REFUND THE CORRECT BUYER. FAILURE TO DO THIS WILL RESULT IN LONGER PROCESSING TIME OR FAILURE TO GET A REFUND UNTIL YOU CONTACT US.
Our customers satisfaction is the most important thing to us. We will maintain an excellent feedback rating as proof of that. In the rare instance where you receive a part in error, or there was an error in the listing contact us immediately to resolve the issue. Returns must be in their original boxes and in salable condition.
Items with missing parts or warranty items: contact us immediately to solve the issue. These issues will be resolved at no expense to the buyer, but they have to be handled on an individual basis.
If for some reason you are not satisfied with what you bought send it back to us and we will refund the purchase price minus shipping costs.
EMAILS:
ALL emails will be answered in less than 24 hours. ALL questions will be answered and ALL issues will be resolved.