Your item will be professionally & carefully packed and dispatched in a timely manner. Most of our orders are dispatched within 12 hours of cleared payment being received.

For postage costs please see the postage and payments tab just below the main image at the top this page (Top left).

You will only pay actual and not inflated P&P charge when you buy from us. Please contact us if you feel you have been overcharged.

We will happily combine items in order to reduce shipping costs and encourage you to buy several items at the same time so you save on repeat orders. Please request a total/invoice after adding the items to the basket (before paying) or contact us for a quote before buying. As eBay now charge fee's on the P&P we request you do not pay until you have received a revised invoice.

You can view Royal Mail's postal charges using their Price Finder.

UK Courier Delivery:
Courier delivery price shown is only for mainland UK and excludes the Highlands and Islands. Please contact us for courier delivery costs outside mainland UK.

Courier deliveries to the mainland UK excludes the following areas: IV, HS, KA27, KA28, KW, PA20 to PA49, PA60 to PA78, PH17 to PH26, PH30 to PH44, PH49, PH50, ZE, BT, IM, TR21 to TR25 and Channel Islands.

International customers (outside the UK):
Tracking and insurance against loss or damage is only available on items sent by International Signed, International Tracked, International Tracked & Signed or Courier. We recommend that you select to have your item sent this way and eBay are starting to require that some countries must have items sent this way. Higher value orders will need to be sent with tracking and insurance and we will contact you if there is any additional charge for this.

Royal Mail International services can only be used to send orders up to 2kg. Orders over 2kg will either need to be split for an additional charge or we will need to quote for courier delivery.

Orders for products with size variations will only include the P&P to send the smaller size and will need to be quoted for the larger pack sizes.

Customers outside the EU:
Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility.
Please check with your country's customs office to determine what these additional costs will be prior to bidding or buying. 
We recommend you check that the items you purchase are suitable for import by contacting your local customs department as we cannot be held responsible for items held/destroyed due to your countries customs restrictions.

If you have any questions/queries, please contact us.

We accept payment in the following ways:

• PayPal
• Credit / Debit Card - 0845 83 82 436 or 0117 370 6450 (from the UK) or 0044 117 370 6450 (from abroad) or Credit / Debit Card - Online payment link included in eBay confirmation E-mail, you may have to copy the link and paste it into your browser for it to work.
• Cheque or Postal Order

We will refund or exchange your item if the item you have received is either not as stated or the item is faulty.

Please see our Returns Policy for further information.