All payments are now taken through ebay and not our company direct
2ND CLASS is not a trackable or insured service. We obtain proof of postage from the post office for ebay purposes but can not track an item once it has been posted.
Post Office will not pursue any non delivery until 15 working days from dispatch so this service is only recommended for low value non urgent items
1ST CLASS SIGNED FOR requires a signature and provides proof of delivery and usually takes 1-2 working days from dispatch
Fed Ex do not deliver or collect on weekends or Bank Holidays
AIRSURE is an overseas trackable service and is the recommended postal option for Worldwide locations.
AIRMAIL is not trackable or insured once it has been dispatched but we do obtain proof of postage for ebay purposes. Delivery usually takes 1-2 weeks from dispatch depending on delivery country and customs regulations.
Overseas customers outside of the European Union are liable for any import duty payable
COMBINED POSTAGE is available on all items If ebay doesn't give an automatic combined postage option please let us know and we can alter the amount prior to you paying for the items.
All items are covered by our 30 DAY RETURN POLICY for exchange or refund (excludes and postage costs) and exchanges will incur a return postage charge
Items must be returned in their original packaging and with all labels intact and unused
FAULTY/WARRANTY issues may have been to taken up with the suppliers prior to issuing a refund
RETURNS FORMS and contact details will be included with every order and need to be completed so we can process your return quickly
NO PAYMENT STRIKE If you are likely to have a delay in payment please let us know as soon as possible, otherwise Ebay will automatically do a no payment strike if items are not paid for within 7 working days from purchase.
If you purchase by mistake please email us as soon as possible to let us know and we can do a mutual order cancellation.