(Price includes
free shipping to mainland UK addresses)
Postage& Packing Postage - Small items
are sent using Royal Mail RM48, Higher value products will be sent RM48
Tracked or by carrier - carrier services require a signature. If you are an International
customer please message us for a quote and we will get back to you as soon as
we can. All items are
carefully wrapped to ensure safe delivery. Delivery is normally within 1-7
working days but is typically quicker, check our feedback to see previous
happy customers. In the event of your item not arriving on the date expected
please wait until the 7th working day before contacting us. If you have
chosen “Express Delivery”, please contact us 2 days after purchase (one day
for packing, one day for the Courier), though do note that the courier may
deliver as late as 1800. Please understand that
your signature is not only to confirm that the item has been received but
that the item has been delivered in undamaged condition, it is quite
acceptable to open the parcel before signing the delivery drivers’ device or
paperwork. Be warned, if you sign and find later that the item is damaged the
courier will not entertain a damage claim. If the item is damaged please
refuse the delivery. Please message for a quote
for the following areas: The Highlands and Islands of Scotland (postcodes IV,
HS, KA27-28, KW, PA20-49, PA60-78, PH17-26, PH30-44, PH49-50,
ZE), Northern Ireland, Isle of Man , Isle of Wight and Isles of Scilly
(postcodes BT, IM, TR21-25). Please note we classify the Channel Islands
as an International destination. Despatch of items –
All items will be checked before sending, if the item differs from the stock
image or photographs we will send a message directly via. eBay to inform you
and attach additional pictures where relevant. If we have a stock error or
shortage you will be notified on the day of despatch offering the timescale
to get said item to you. If for any reason we cannot supply the item, you
will be offered a replacement product where possible or a full refund. Collection Collection
is possible from our Greenfield premises between 9:00 – 18:00 Monday to
Friday, please message or phone to arrange. Returns Errors/Mistakes- We
are only human and in the unlikely event that you receive an item that is
incorrectly picked please contact us by messaging us on eBay, via
message or ring our customer services number as shown at the bottom of
every listing in Business Information. If you wish to return the item, please
follow the eBay Returns Policy as we will not be able to refund the cost of
return postage for other services used. Changed your mind? -
If you have brought the item in error or changed your mind you will have to
cover your postage cost to send the item back to us. Please follow the eBay
Returns as above and inform us you “changed your mind” when asked. We will
issue a refund of the cost of the item on return but will not be able to pay
any return postage and reserve the right to charge for outgoing postage cost. When buying used
parts, this is at the buyers risk. If you disagree with our
description of their condition, or find damage that was not presented in the
photographs, we are happy to accept a return as long as items have not been
dismantled or tampered with. International customers are responsible for
outward and return postage, please message us for a quote. Feedback If you are pleased with our service
please give us positive feedback with 5-stars, in return we will give you
positive feedback as soon as we receive your feedback. We are a
very helpful company and would urge you to contact us straight away if you
have any problems with our products or service, I
guarantee that we will respond to any problems straight away and diligently. |