Shipping Address & Combined Shipping | We ship to confirmed addresses. please let us know immediately If there is a different address that you would like to have the item shipped to. Otherwise we don't take the responsibility for lost package. When you buy multiple items, we will do combine shipment . If send us an email or message, we will respond in 24 hours. |
Returns/Exchange | We accept exchange/return Items within 14 days after customer receiving the item. Buyers pay the return shipping fee if the item is not defect or wrong. Must be sent back in original condition for exchange or return. For returns on products that are unwanted, there is a 10% restocking fee for the item. Please email us in regards to returns/exchanges. Please kindly note that the shipping service provided by USPS. and as a seller we are not responsible for missing packages. Please check aound and make sure where the package is if the USPS information marked as "delivered". the pacakge should be anyway delivered with no doubt. and calling policy is another strong suggestion if the item have been stolen. |
Feedbacks | We really appreciate every positive feedback if you can kindly leave for us . If for some reason, you are unsatisfied with our service or product; please contact us and let know. We highly value our customers and work our hardest to provide the best service and product. |