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Feedback
Please do not be concerned due to our
lack of feedback as we are new to eBay.
We will leave feedback once you have
received the item and you are completely satisfied with your purchase. In the
unlikely event that you are not happy then please contact us so
that we can resolve the problem before leaving negative feedback - we
do offer a refund policy, see details below. We will always do our best to
help and we are confident that you will want to shop with us again in the
future.
Shipping Policy
We understand how important it is for you to
receive your purchased items quickly. We aim to ship all items within 1 working
day after receiving your cleared payment.
Great Care is taken while packing items to ensure
they arrive safely.
We aim to dispatch all orders before 1pm on the
same day. However, all orders made after 1pm will be dispatched next day. All
orders are dispatched on (Monday – Saturday)
We also dispatch via Special 'Next-day' Express Delivery service offered by
Royalmail. To benefit from this service, customers are advised to select this
option before checkout.
Returns and Refunds
We are happy to accept returns within 7 days of the
payment date as long as the product is not worn/used; with all tags attached.
Please notify us before returning the item. A refund will be issued directly
into the PayPal Account. We cannot cover the cost of you returning the item to
us.
We are
also happy to exchange the product within 7 days of the payment date as long as
the product is not worn/used; with all tags attached.
If you
find the garment does not fit, please contact Us to return the item and we will
be more than happy to exchange it for you
We aim to
give all our customers a first class efficient service. If you are not
satisfied with your purchase please contact us before leaving feedback, our
customer services advisor will reply to your enquiry within 24 hours.
We will
dispatch your item same day or at least next working day
Any questions please
message us on ebayJ