UK SHIPPING

All items are dispatched from UK

We offer free UK delivery and dispatch all items on the same day when purchased before 2:00 PM. Orders placed at the weekend or Bank Holidays will be dispatched the following working day.


UK Estimated Delivery Timescale: 1 - 3 Business days

All of our items are sent by Royal Mail 1st Class unless stated otherwise. We have built our reputation of delivering items before the estimated delivery date but sometimes items do get delayed by Royal Mail and this is beyond our control.

INTERNATIONAL SHIPPING

eBay dates shown are estimated for international shipping we use Royal Mail International AIRMAIL Service.

Europe Estimated Delivery Timescale: 5 - 7 Business days

Worldwide Estimated Delivery Timescale: 7 - 10 Business days 

PAYMENTS

 
We accept payment via PayPal

If you don’t have PayPal account, don’t worry.  At the checkout you can pay for your items using credit and debit card, there is no need to register with PayPal, they just process the payment.

Please note that paying by eCheque through PayPal can delay the shipment while payment clears through the PayPal system.

RETURNS

We want you to be 100% happy with your purchase and offer a 30 days "no quibble" guarantee.

If you change your mind, or the purchase is not suitable, you may notify us to return the items within 30 days after purchase.

Please note all items must be returned in their original condition and packaging.

Return postage costs will be at the buyer’s expense.

If you need to return an item for refund or exchange, please contact us following these steps:

Step 1: Go to your ebay order
Step 2: Select “More Options” and click on "Contact Seller"
Step 3: Select the category as “I have a question about using my item or I want to send the seller a message".

Following these steps will help us to process your return more effectively.

Returns to be sent to:

8 Brabazon Road
OADBY
LEICESTER
Leicestershire
LE2 5HB
United Kingdom 

CONTACT US

Best way to contact us is via eBay Messaging System.

E-mails will be answered within 24 Hours between 9am and 5pm Monday - Friday, e-mails will not be replied to on weekends and public holidays.

For Product Query Contact

For questions regarding products please contact us by following the “Contact Seller” link from the top right-hand side of the product page.

For Return Query Contact

If you need to return an item for refund or exchange, please contact us following these steps:

Step 1: Go to your ebay order
Step 2: Select “More Options” and click on "Contact Seller"
Step 3: Select the category as “I have a question about using my item or I want to send the seller a message".

Following these steps will help us to process your return more effectively.

Returns to be sent to:

8 Brabazon Road
OADBY
LEICESTER
Leicestershire
LE2 5HB
United Kingdom