Items are sold as best quality, unless stated otherwise, and are as per the description and any images displayed. Should the item not match its description then we will either replace the item, subject to availability, or make a full refund. 100% Satisfaction Guaranteed! So confident are we in our products, if you are not completely happy with your purchase, simply return it within 14 days (on your cost) for a full refund. Please note all refunds are minus the postage and packing cost even if the p&p was listed as free.