Clear Gel Case iPhone 11 Pro Max XR X XS 8 7 6 Plus Shockproof Silicone Cover
ANTI SHOCK GEL CASE FOR APPLE IPHONE
FEATURES
- Premium Flexible iPhone Clear Anti Drop Case
- Anti Drop Protection: Protect your device from any knocks or bumps
- See it all: Your phone remains visible thanks to highly transparent material
- Protect your device: High quality TPU silicone prevents scratches and bumps to your phone
- Access Everything: Access to all your phone's features remain; charger, speaker, headphones and camera are all accessible
POSTAGE POLICY
All Deliveries Will be made to the eBay address that is associated with the Ebay account, we advise checking this is the correct address before purchasing as well as making sure you phone number is up to date with eBay.We make sure that when we send you item back to you it?s packed properly.If your device is lost or suffers any physical damage or delayed while in transit please do not hold us responsible.However, we give our full cooperation with yourself in order to file a claim in our best of capacity.
RETURNS
We are pleased to offer you a 100% satisfaction guarantee if the product you receive damaged or broken we will replace it for free.
The customer is responsible once the goods are signed for. If a customer believes that a parcel has been tampered with, it is their responsibility to refuse to sign for the goods.
To be covered by PayPal's Seller Protection Policy we can only dispatch items to the address given to us when you complete the eBay checkout process. To have an item sent to an alternative address you must add the address to your eBay account prior to purchasing the item.
Please ensure that all purchases are inspected thoroughly upon delivery. If your item is defective we must be notified through eBay messaging within 24 hours.
About Us
About Us
Planet Mobile Uk have over 20 years experience in product sourcing for retail market,
We supply a wide range of quality Mobile Phone Accessories and Parts at the best possible price.
We also have a comprehensive Repairs Centre with a proven track record of effective problem solving.
All repairs are carried out to the highest standards and at very competitive prices.
Customer Service
Our dedicated customer service team are available Monday to Friday between 09:00 and 17:00.
Outside of these hours you can contact us via the eBay messaging system.
We aim to respond to all enquiries the same working day (if received within office hours) or within 24 hours if received outside of office hours.
Payment
Payment
We accept payments via PayPal the safest and easiest way to pay for items on eBay.
We will only ship to the address of the PayPal account holder. We cannot alter a delivery address once checkout has been completed. If payment is not received within 7 days, we reserve the right to void the transaction and file a NPB (non-paying bidders) with eBay.You can also pay directly through eBay via the "Credit or debit card method"
Accepted Payment Methods
PayPal
Credit / Debit Card
Shipping
Delivery Information
Our Economy FREE delivery is sent by Royal Mail 2nd Class post. Customers should allow 3-5 working days for their order to arrive. However, please allow up to 7 working days before contacting our customer service team.
If you require your item urgently we offer a Royal Mail 1st Class service. Customers should allow 1-2 working days for their order to arrive. *Please note this is not a guaranteed next day service.
For guaranteed next day delivery we offer shipment via Royal Mail Special Delivery. Customers will need to place their order before 1pm Monday to Friday in order to receive their item the next day. This does not include Saturdays or Bank Holidays.International Customers
We offer a standard International Service, your order will be despatched either via Royal Mail Standard Airmail or International tracked and signed.
Most purchases should arrive within 6 to 15 working days after dispatch.
Please note that during UK Bank Holidays and weekends, items may take longer to arrive.
If you do not receive your item within the times above then please let us know.We will investigate the matter immediately.
Returns
Returns
We hope that you're pleased with your purchase, however If you need to return the item, the first thing to do is contact us via email. We will endeavour to arrive at your satisfaction, and sometimes we can issue a replacement without the need for return.
Unwanted Items
Customers are allowed 30 days from the date of invoice to cancel and return their purchase. Items must be in an unused condition as delivered.
Items that are returned in an unsatisfactory condition or with missing parts will be either rejected and returned to the customer at their own cost or refunded minus a restocking fee. The customer is responsible for all postage costs in returning unwanted items (this includes items ordered in error by the customer).
Faulty / Damaged / Mispicked Items
In the unlikely event that you are sent the wrong item or an item that is faulty or damaged in transit, please call or email our Customer Service Department in order to go through trouble shooting steps and common setup issues with you to resolve any technical issues before accepting faulty items as a return. The cost to return goods that are faulty or damaged, will be reimbursed by Planet Mobile UK via eBay returns case, Otherwise we will send out a replacement.
Once your item has been received and processed by our returns department a refund will be sent within 48 hours.
Contact Us
To contact us, please click here