NORBROTHERS IS HANDCRAFTED TRIBAL, ETHNIC JEWELRY AND SINGING BOWL DEALER IN NEWENGLAND.

ALL THE WHOLE SALE INQUIRY ARE MOST WELCOME.

WE BELIVE IN TRANSPARENCY AND 100% CUSTOMER SATISFACTION.

WE HANDLE ALL THE INQUIRIES AND DISPUTE WITHIN 1 BUSINESS DAY.

                                            SHIPPING INFORMATION

Items will be shipped within 24 hours after payments is received/cleared, excluding weekends and holidays. 

Items will be shipped via USPS Mail with Delivery Confirmation 

FEEDBACK INFORMATION  

Your feedback is very important to us.  If you feel that we have made a mistake with your item, please email us immediately. 

Please email us before leaving negative feedback so that we may mutually agree on a resolution. 

Negative feedback does not resolve the problem.  

INTERNATIONAL ORDERS

The buyer is responsible for any applicable import duties and local taxes. 

How ever we will mark the item as a gift and lower the value to avoid any custom duties and taxes. 

EXCHANGE

If you purchased a product  that you wish to exchange for an alternative size or color. 

You can return the item for a refund and simply place a new order for the item you desire. 

RETURN POLICY

If you are not fully satisfied with the product(s) that you receive then you may return them to us within 14 days of receipt. We will be happy to offer you an exchange, if an exchange is unavailable then a refund will be offered provided that the product(s) are returned complete, in perfect condition, unused, within their original packaging. Please take extra care to read the product instructions with your items as we cannot accept items for a refund or exchange if they have been damaged. Please note that, we will only refund the value of the merchandise returned, not the shipping charge.