All problems on received items / Not received can be SOLVED by (1) selecting "Contact Seller" 

And (2) I have a question about...
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1) FREE Tracking No for US Buyer.
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2) Purchase 2 Charms or above in our store - Enjoy FREE Tracking No for ALL Buyers.
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Content: 1 pc with a velvet bag (NOT included a bracelet)

Features: Authentic 925 Sterling Silver

  • 100% Brand New and High Quality Guaranteed.
  • Made of High quality 925 Sterling Silver with 925 marked.
  • It fits ALL Major European bracelets.
  • Each size and pattern may vary due to handmade.
  • Shipping Details:

    1. We will ship worldwide.

    2. Import duties, taxes and charges are not included in the item price or shipping charge. These charges are the buyer's responsibility.

    3. The shipment to your PayPal registered address. Please change the address in PayPal first before you pay if you need ship to other address. Please provide the correct address and buyer's full name to receive the items.

    4. Please contact us before making payment if you do have any questions.

    We will ship out your items within 1 business day after the payment is cleared.

    Payment details:
    1. We only accept payment via the service of PayPal.

    Return Policy:

    1. We appreciate your business and offer an instant 30 days return policy. (30 days after received the item)

    2. The returned item has to be in its original condition.

    3. We are able to refund.

    Remarks:

    1. If you received a defective or incorrect item, please notify us and simply return the item for exchange.

    2. Please feel free to contact us if you have any questions!   We will respond within 24 hours, please NO negative feedbacks.