Returning Merchandise
•All Returns must be shipped within 30 days of the date it was received.
•Misused, Shipping Damaged Items or used items will not be accepted for return.
•All return items must be shipped in the Original Packaging and properly packed to prevent damage.
•All non-defective products must be returned within 15 days of the date of invoice .
•All defective products will be accepted for repair or replacement only if they are returned within 30 days .
•All returns must be in original sale able condition, 100% complete, with all packaging material, manuals, and accessories.
•Shipping costs are not refundable. If a returned item is found to be defective we will reimburse normal ground shipping in the USA only.
•All returns must have an RMA# and reason why it is being returned. Be sure to state if you want a refund or exchange.
•Ship to: Warehouse, Dona Michi Leather 15140 Garfield Ave Suite A , Paramount , CA 90723 after you get your RMA #.
NOTE: All postage fees, both to you and back are the responsibility of the purchaser. All returns must be pre authorized. Please do not mail the merchandise back without first contacting us and getting your RMA number and shipping address. If instructions are not followed the item will be returned to you and you might not get a refund.