Postage& Packing

Postage - Small items are sent using Royal Mail RM48, Higher value products will be sent RM48 Tracked or by carrier - these services require a signature. International customers will need to message us to attain cost of delivery.

Please understand that your signature is not only to confirm that the item has been received but that the item has been delivered in undamaged condition, it is quite acceptable to open the parcel before signing the delivery drivers’ device or paperwork. Be warned, if you sign and find later that the item is damaged the courier will not entertain a damage claim. If the item is damaged please refuse the delivery.

All items are carefully wrapped to ensure safe delivery which is normally within 1-7 working days but this is typically quicker, check our feedback. In the event of your item not arriving please wait until the 7th working day before contacting us - unless you have chosen Special Delivery or Carrier which should be within 1-2 working days.

Please mail for a quote for the following areas: The Highlands and Islands of Scotland - postcodes IV, HS, KA27-28, KW, PA20-49, PA60-78, PH17-26, PH30-44, PH49-50, ZE Northern Ireland, Isle of Man , Isle of Wight and Isles of Scilly -postcodes BT, IM, TR21-25 Please note: we classify the Channel Islands as an International destination.

Despatch of items - If we have a stock error or shortage you will be notified on the day of despatch offering the timescale to get said item to you or you will be offered a refund or a replacement product if there is one available.

Collection

Collection is possible from our premises between 9:00 – 18:00 Monday to Friday, please to arrange.

Returns

Errors/Mistakes- We are only human and in the unlikely event that you receive your item that is incorrectly picked please contact us   or ring our customer services number where we will quickly rectify the situation and refund your postage costs to return the item (we only cover the costs of 1st Class Royal Mail or international equivalent which will be refunded back to your Paypal account or credit card)

Changed your mind? - If you have brought the item in error or changed your mind you will have to cover your postage cost to send the item back to us. You will be refunded the amount you paid for the item minus our shipping costs out.

If you need to exchange the product, size etc. we will charge you postage to resend the item which we will advise .

When buying used parts, this is at the buyers risk, we describe their condition as accurately as we can, we don't always have the opportunity to test parts before they leave us, if you disagree with our description of their condition, we will accept their return, as long as they haven't been dismantled, buyer being responsible for return postage. International customers responsible for outward and return postage.

Feedback

If you are pleased with our service please give us positive feedback with 5-stars, in return we will give you positive feedback as soon as we receive your feedback.

We are a very helpful company and would urge you to contact us straight away if you have any problems with our products or service,

I guarantee that we will respond to any problems straight away and diligently.