ALL ITEMS GUARANTEED. NO QUESTIONS ASKED RETURN POLICY. FREE U.S. SHIPPING.. NOTE: IF WE ACCEPT AN OFFER LESS THEN THE ORIGINAL ASKING PRICE, WE WILL SHIP THE CHEAPEST WAY. IF YOUR ITEM WEIGHS LESS THAN 16 OUNCES PACKAGED, IT WILL GO FIRST CLASS. 9 TIMES OUT OF 10, IF YOU PAY BEFORE 3:30 PM EST., MON-FRI, WE WILL SHIP THAT DAY ....WE HOPE THAT YOU ARE HAPPY WITH YOUR PURCHASE, BUT IF YOU ARE NOT, EMAIL US AND WE WILL DO WHATEVER WE CAN TO MAKE IT RIGHT...IF YOU ARE STILL NOT HAPPY, SEND IT BACK... BUT PLEASE GIVE US THE CHANCE TO SATISFY YOU! RETURN POLICY...FIRST EMAIL THAT YOU ARE MAKING A RETURN...SECOND IT MUST BE BACK IN THE MAIL WITHIN 30 DAYS FROM THE TIME YOU RECEIVE THE ITEM.ITEM MUST BE IN THE EXACT SAME CONDITION AS WHEN WE SHIPPED IT.