We accept PayPal ONLY!
Our customer service use only ebay email. Please avoid PayPal email as we do not look into it every day.
Correct Address
We ship only to PayPal Address. If you want us to ship to other address, please write it down in PayPal Note when you pay! Address variation request via email will not be accepted.
Delivery Time
We will ship your order within 2 Working Days upon Receiving Cleared Payment except Sunday and Public Holidays.
Our standard delivery is without Tracking Number. For any reason if you are unavailable to accept the parcel, then the parcel will be held at your local Mail sorting office waiting for collection by you.
No Combine Shipping
Combine shipping is not available in general. We will only consider that if you purchase more than 10 pieces with each item less than 50 grams because our postage cost is directly proportionate to the parcel weight on every gram. Please contact our customer service for wholesale arrangement if you are retailer or wholesaler.
Local Tariff & Taxes
If your country charges for any import tariff or taxes, it is your responsibility as a citizen to pay for it. We will not be liable if your country custom department detains your parcel.
ITEM MUST BE RETUNED WITHIN: 30 DAYS
REFUND WILL BE GIVEN AS: Merchandise Credit
If the items are not as described, we will offer a Merchandise Credit. In most cases this will be minus shipping and eBay fees, although if it was a blatant mistake by us we'll pick up everything. Bottom line, we want you happy!
We will make every attempt possible to resolve the issue if we made a mistake. Please do not assume a mistake is intentional. Let us know if our service could be better!!!
Our customer service team works Monday to Friday from 9am to 6pm GMP+8. Please always talk to us via eBay email system.
