Postage, Packaging
& Dispatch

Our
P&P costs cover Royal Mails 2nd class postage charge, with an option to
choose first class

Heavy orders will be sent via DHL
We
combine P&P on multiple purchases, please request a payment total/invoice
prior to paying
We
aim to dispatch your items with 1 business day after cleared payment.  Items purchased over the weekend will be
posted on Monday (Tuesday on Bank Holiday’s)

Feedback, Returns & Refunds

We
respectfully request that buyers do not leave negative or neutral feedback
based on postage charges. 

All P&P charges are as accurate
as possible and include packaging costs
Customer
Satisfaction is very important to us, therefore in the unlikely event that you
are unhappy with your purchase, please contact us within 7 days and prior to
leaving feedback, and we will aim to resolve any issues
If
the product you receive is in any way damaged, faulty or incorrect, please
contact us within 7 days to arrange for a return and refund inclusive of
packaging charges

If you have any further questions
please feel free to contact us.
Your
business is very much appreciated.