This 12-piece dinner set would be ideal for a student living at university. This white porcelain tableware is dishwasher and microwave safe, making it a simple and practical choice.
We endeavour to
dispatch all orders placed within 1 working day.Please note that we do not work
on weekends or bank holidays, and courier companies do not collect or deliver
on weekends or bank holidays.
Our opening hours are
Monday-Friday 10am - 5:30pm. Orders placed after 10am on Friday will be
dispatched from our premises on the following Monday.
Our default shipping
courier is royal mail, but some orders may need to be diverted to other
carriers, for different reasons such as due to size/weight/product restrictions
or for any technical reason.
Please note that we
can only dispatch to the address you provide as the delivery address on your
PayPal payment. We are unable to accept change of addresses over email. but
PayPal does allow you to change your delivery address when making payment.
In case of undelivered
parcel returned to us, indicating not called for or due to un-identified
address/ wrong address, we will issue refund of the product only and postage
cost will not be refunded as it’s already paid by the company while sending the
item as well as we will be charged by courier for returning it back to our
warehouse. In free p&p items, we will deduct 20% from total price to cover
postage & packaging charges. If you still want the item to be re-sent you
need to place new order or must pay the applicable postage charges via PayPal.
Surcharge for carriage
will apply to the following postcode areas depending on the item so, please contact
us before purchasing.
AB30-38, AB44-56, BT,
FK17-21, G83, GY, HS 1-9, IM, IV, JE, KA 27-28, KW, PA 20-99, PH 15-32, PH
49-99, TR 21-25, ZE
ORDER
CANCELLATION
We always try to keep
our inventory and stock level up to date to fulfil all your order on time and
to avoid the order cancellation from our side but in some cases due to various
unforeseen circumstances; we are unable to fulfil your order and must cancel
it. In such cases we will notify you as soon as possible and full refund will
be issued promptly.
We reserve the right
to cancel the order if there is any issue with stock or any other issues. Also
prior to placing order with us, you can email us to ensure either the item is available
for immediate fulfilment or you need any additional information, we will
respond you within 24 hours (Monday to Friday).
RETURN
POLICY
We try to be fair and accurate with all our auctions and
descriptions. Please read each auction and bid carefully.
You can return a product for up to 30 days from the date
you purchased it.
We do not offer refund without returning the item at any
situation. Any product you return must be in the same condition you received it
and in the original packaging. Please keep the receipt.
You will be responsible for paying for your own shipping
costs for returning your item. Original Shipping costs are non-refundable. If
you receive a refund, the cost of original shipping will be deducted from your
refund.
We will make every attempt possible to resolve the issue if
we made a mistake. (It happens). Please do not assume a mistake is intentional.
Let us know if our service could be better!!
If the items are not as described or received faulty goods,
we will offer a Merchandise Credit. In most cases this will be minus shipping
and eBay fees, although if it was a blatant mistake by us we'll pick up
everything. Bottom line, we want you happy!
REFUND POLICY
We do not offer refunds on any item unless is grossly
misrepresented. If a refund is given it will only be for the cost of the item.
Shipping and Handling charge is non - refundable. 15% Restocking fees will be
charged.
Once we receive your item, we will inspect it and notify
you that we have received your returned item. We will notify you on the status
of your refund after inspecting the item.
If your return is approved, we will initiate a refund
within 3 to 4 working days to your PayPal (or original method of payment).
FEEDBACK POLICY
We give you the information that is supplied by our
vendors. If this information is incorrect, please email us before leaving
negative feedback.
If there is a problem, we can work together to resolve the
problem. We have always been extremely fair and always try to work with our
reasonable customers. Negative feedback doesn't go away and should only be left
as a last resort! We strive for positive feedback, harmonious relations and
even some friendships.
CONTACT US
Please email us through the eBay messaging system if you
have any queries. Our opening hours are Monday-Friday, 10am-5:30pm. If you
email us outside these hours, we will respond as soon as possible when we
return to the office
Please do not contact us using any other email address -
these are not regularly checked, hence please use the eBay messaging system.