Attention:
NO TRACKING NUMBER is available for economy shipping. The delivery takes 3-5 weeks.UPDATE YOUR SHIPPING ADDRESS before purchase. We do not accept address change requests. If you forgot to update your shipping address, please ask for the cancellation before it ships.
CANCELLATION is only accepted before order ships.
CUSTOMS, DUTIES, AND TAXES, if applies, must be borne by the recipient.
NO FALSIFYING CUSTOMS DECLARATIONS such as undervalue and marking as a gift. We don’t, so please don't ask.
PLEASE READ THROUGH THIS PAGE so that we can avoid any misunderstandings. Please ask questions before purchase.
Product Descriptions:
Utena PREMIUM PUReSA Golden Gelee Face Mask 33g x 3-Sheet - Royal JellyFind more Utena products in our store!
Important Notice:
- Packaging, manuals, and instructions in Japanese only unless otherwise stated in product descriptions.
- An Electronic device which requires wall power (AC power) are made for AC100V (50/60Hz) with Type-A plug unless otherwise stated in Product Descriptions.
- may require an appropriate voltage transformer and/or a plug adapter for use outside Japan.
- Lithium battery(-ies), if included in the product, will be safely installed into the device before shipment to meet Airmail Safety Regulation of Japan Post.
Manufacturer's Warranty:
The product is intended for sale in Japan by the manufacturer. Manufacturer's warranty, if applies, is valid only in Japan unless otherwise stated in Product Descriptions. Should a warranty service is needed during the warranty period, please contact us for support. We will arrange the service on behalf customer. Shipping fees in both ways (to us in Japan & from us to you) and service fee, if charged by manufacturer, are responsibility of buyer.Shipping & Handling:
- Economy & Standard shipping are only available for selected items.
- Shipping speed excludes our handling time.
- Orders with multiple items may be shipped in multiple shipments.
| Service | Economy | Standard | Expedited |
|---|---|---|---|
| Ships by |  Economy Air |  EMS (Express Mail Service) | |
| Speed | 2 to 5 Weeks | Up to 1 Week | |
| Tracking # | No | Yes | |
| Insured | No | Up to US$50 | Fully insured |
| Delivered by | a postal service provider (e.g. USPS, Canada Post, etc.) | an EMS Cooperative (e.g. USPS, Canada Post, etc.) | |
- Please update your PayPal confirmed shipping address before purchase, as we cannot change it after shipment.
- Re-shipment due to the following reasons is only available at an additional actual cost to the buyer..
- Wrong Address, Insufficient Address, Address Unknown, Recipient Moved, Unclaimed, Refused, etc...
Customs, Duties and Taxes:
When you order from us, you or a recipient of the order is the importer of record and responsible for assuring the product can be lawfully imported to the destination country. The order maybe subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient's country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and can't predict what they may be. Customs policies vary widely from country to country; you may contact your local customs office for more information. We DO NOT honor buyer's requests to falsify customs declarations or mark an item as a "gift" to avoid customs fees. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates..Payment Method:
Immediate PayPal payment is required.