At SM Bike Parts we trive to provide the best experience for our customers . Our #1 priority is our customers entire satisfaction. All our parts are inspected for quality, washed , taken in picture on each sides , inventoried and stored in our indoor and heated warehouse . Every order is hand pick and package carefully by hands after payment made. After that the next second after we print the shipping label we do send and provide by email the tracking number and shipping company.  SM Bike Parts as a zero-tolerance Policy for stolen bikes or parts  .All of our products /parts can be verified for legitimacy with the appropriate proof of paperwork on demand at any time.

WE EXPECT PAYMENT TO BE MADE WITHIN 48 HOURS OF BUYING THE ITEM  IF YOU HAVE ANY DIFFICULTIES CAN YOU PLEASE LET US KNOW  CANADIAN BUYERS TAX WILL BE APPLIED (HST)

WE ONLY SHIP WITHIN 48 LOWER CONTINENTAL STATES WE DON'T SHIP TO ANY US ISLAND ALL ITEM WILL BE SHIP THE NEXT BUSINESS DAY AFTER RECEPTION OF PAYMENT( For order made after friday 12:00pm(noon) or during the weekends( saturday or sunday) the next business day is monday) WE DO SHIP MOST OF OUR ITEMS TO THE USA USING PUROLATOR/UPS WE SHIP ENGINE AND HEAVY WEIGHT ITEMS WITH UPS OR DHL THIS ITEM WILL BE ELLIGIBLE TO CUSTOMS FEES AND BROKERAGE FEES DUE TO BORDER CROSSING. PLEASE CONTACT LOCAL CUSTOMS AGENCY AND OR THE SHIPPING COMPANY SHIPPING IS MADE FROM CANADA    International Buyers ? Please Note: Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to bidding or buying. 

MAKE SURE TO INSPECT YOUR PACKAGE AND GOODS ON RECEPTION AND IF THERE IS ANY DEFECT OR DAMAGED NOT EXPECTED OR NOT AS SEEN IN THE PICTURES PLEASE CONTACT US RIGHT AWAY WE WILL HANDLE AND  RESOLVE THE ISSUE IN A TIMELY MANNER. 

RESTOCKING FEES OF 20% WILL BE APPLIED ON RETURNS. MAKE SURE TO INSPECT YOUR PACKAGE AND GOODS ON RECEPTION AND IF THERE IS ANY DEFECT OR DAMAGED NOT EXPECTED OR NOT AS SEEN IN THE PICTURES PLEASE CONTACT US RIGHT AWAY IF YOU HAVE ANY PROBLEM ON THE PART OR SOMETHING IS DEFECTIVE OR WRONG CONTACT US RIGHT AWAY. BUYER WILL BE RESPONSIBLE FOR ALL THE FEES RELATED TO THE RETURN.(INCLUDING CUSTOMS) ITEM NEED TO BE RETURN IN THE SAME EXACT CONDITION AND PACKAGING AS IT WAS RECEIVED.  IF ANY DAMAGE IS MADE TO THE ITEM RETURN COULD BE REFUSED OR REFUND AMOUNT LESS TO COVER THE REPAIR OR DAMAGE.

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