DESCRIPTION:

·     Personalised Remembrance Christmas Tree In Memory Of Tealight Candle Holder Gift. With beautiful engraved quote. You can then add any text, upto a maxium of 35 characters at the bottom underneath the line/heart. 

·     Free standing - we recommend using a led battery operated tea light.

·     Made from crystal clear Acrylic.

·     Two sizes available : Small: Height: 176mm x Width: 60mm.  Large: Height: 205mm x Width: 78mm

PERSONALISATION INSTRUCTIONS:

·     Before CHECKING OUT. Please leave a note.. *where it states ''ADD A MESSAGE'' on your order before checking out via paypal. Give clear precise instructions, including, correct grammar, apostrophes, and capital letters where required.

·     We will need the name/text that you require to be engraved as soon as possible.

·     No proof is sent out.

·     We will use the details you send us to personalise.

·     Allow between 5-15 working days for cutting, engraving of goods. The despatch timescale for all our personalised products does vary at different times of the year. eg: Peak wedding Season, Christmas etc.  Please see the estimated delivery shown on the listing page before ordering to ensure you have left enough time to receive your goods. 

SHIPPING:

·     Orders are sent out free via Royal Mail 2nd Class Post.

·     If you require a quicker delivery method please choose this option when ordering, however, this does not prioritise your order.

·     We are extremely busy at peak times: eg: run upto christmas & wedding season - please consider this when ordering.

·     Working hours are between 9am-4pm.

·     We do not work evenings and weekends.

RETURNS & REFUNDS:

·      We always comply with eBay's 14-day returns policy,

·      Please take care when ordering your item so that no errors are made.

·      As these items are personalised no refund can be issued after purchase.

·      Should any purchase arrive damaged in transit ,or does not arrive at all, then please contact us and we will try our best to rectify the problem.

·      You should also contact us if the item is faulty in any way or any mistakes have been made.