OPENING HOURS ARE 9.00AM-3.00PM MONDAY-FRIDAY CLOSED WEEKENDS
WE ARE UNABLE TO REPLY TO ANY QUESTIONS OUTSIDE OF THESE WORKING HOURS, WE WILL ENDEAVOUR TO RESPOND TO ALL QUESTIONS ASAP!
As we are an internet business we deal with all communications on-line ONLY!
Orders placed after midday will be dispatched the next day.
ALL ORDERS PLACED ON A FRIDAY WILL BE SENT OUT ON A FRIDAY BUT NOT DELIVERED UNTIL MONDAY AS OUR COURIER DOES NOT WORK WEEKENDS! ALL ORDERS PLACED WEEKENDS WILL GO OUT ON MONDAY!
Here at Big Brands Direct we endeavour to make each and every shopping experience the best possible for our valued customers.
We do this by ensuring our customers get the best products at the best price in the shortest time possible.
We strive for 100% customer satisfaction and 5 Star positive feedback.
If you have been happy with your shopping experience with us,
PLEASE LEAVE 5* POSITIVE FEEDBACK.
This helps us to keep our costs low and pass on even more savings to you.
Should you be unfortunate to experience an issue with your order, we request that you contact us directly so we can rectify it immediately.