- Once a bid has been placed, it is a legally binding contract of
purchase
- Payment must be received within 4 working days of purchase,
however if this is not possible, please let us know to discuss
solutions.
- If payment is not received within 7 days of purchase then a
Non Paying Buyer Dispute will be filed, and 10 days later a final
fee credit lodged
- You will be notified on the day that your goods have been
despatched via e-mail
- Once you receive your goods, please inspect them for any damage
during transit, and report the said damage within 24hrs via e-mail. If
all is well please leave feedback, so we are aware that you have
received your goods. Please note that if there are any
problems, contact us first via e-mail giving full details of any
problem along with your user ID
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- 7 days after we have despatched your order, if we have not been
notified by you of any problem, or received feedback, we will send a
feedback reminder.
- It is the customers responsibility to ensure that payment is
received in the due time as listed above
- All goods are sent either via Royal Mail second class post
- Goods will be despatched within 48 hrs of cleared fund, Except for items which require engraving then these will be dispatched within 7 days after full engraving details are confirmed. subject to
the conditions listed in the payment section above.
- We accept no responsibility for goods delayed due to the services
of Royal Mail.
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