~ Unpaid auctions will be forfeited after ten (10) business days. 
 

Payment options:

Credit Cards: We proudly accept Visa, Mastercard, and Discover. You may process your credit card through our retail store.

~ Please contact our representative with any questions or concerns.

~ All items must be shipped to your billing address, NO EXCEPTIONS.

Paypal: We only accept domestic Paypal.

~ All payments must have a confirmed address.

~ Since this is a high value purchase, we are required to ship to your confirmed address.

~ International Paypal is NOT ACCEPTED.

Shipping:

~ All packages are shipping fully insured via Fedex Express or US Post Office.

~ All packages must be shipped to the confirmed address on Paypal or billing address on credit card.

USPS FIRST CLASS MAIL:

$3.00

~ ALL ORDERS OVER $250.00 WILL HAVE SIGNATURE CONFIRMATION ADDED FREE OF CHARGE

~ WE DO OFFER COMBINED SHIPPING AS WELL! $3.00 + $0 ADDITIONAL FOR EACH ITEM PURCHASED

~ FED EX 2ND DAY SERVICE IS ALSO AVAILABLE

~ $15.00

Terms of sale:

Return Policy:

~ 30 day return policy with 100% money back guarantee. The 30 days begin the day you sign for your package.

~ We do not charge a restocking fee. You will be refunded the items purchase price minus the shipping charge. Items that have been worn can still be returned. Items that have been sized by our jewelers can still be returned, however we do not accept items that have been sized, altered, or damaged by another jeweler.

~ We hope your purchase exceeds your expectations. If for any reason you are not satisfied, you may return your item within 14 days after receipt of your purchase. You can return the item for a full refund, or replace it---no questions asked.

~ After 30 days, all sales are final.

~ To process your refund, sizing, or repair, please email us so we can note you will be returning the item. All items must be sent via insured, signature-requested delivery.

~ Please email us at the store for your auction number, which will be required to process your refund, sizing, or repair. Please include a copy of your invoice, with a short description of what you would like us to do. All refunds will be processed within 7 business days of receipt.

~ If you are seeking to have your ring re sized or repaired, please be advised that it takes 7-10 business days after we receive the piece to be sized or repaired and shipped back to you.

~ Send all returns to (must include original jewelry box & invoice):

ACE Attn. Karen, 13928 Michigan Avenue, Dearborn, Michigan, 48126