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All items are usually shipped within 1 day via a suitable courier ( DPD, UKMAIL, myHermes or Parcelforce ). Free postage offer is available for UK mainland postcodes only (exclusions apply). We can not offer multi buy deals to the following postcodes IM, HS, ZE, JE, GY, AB36-38,AB55-56, FK17-21, PO30-41, IV1-56, IV63, KW1-17, PA20-49, PH19-26, PH30-44, PH49-50, KA27-28, PA60-78, BT, TR21-25, IM, HS1-9, ZE1-3, JE, GY . Please do not hesitate to contact us to request a delivery charge to your postcode before ordering.
On the day of dispatch we will send you a dispatch notification through ebay, and for items sent via courier we will also add a tracking number on ebay. If within 2 days of the dispatch email you have not received any contact from the courier you must contact them by the 3rd day via the the information provided in the email. Failure to do so may result in the parcel being returned to us and you the customer incurring return and redelivery charges. We will only ship to the address provided to us via ebay and it is the customers duty to insure the postal address is correct and so is their email address. Customers MUST provide a mobile telephone number in your ebay account so that the courier may contact you if need be.
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By far the most easiest and most convenient way to pay is paypal. This is also the most safest and secure way as well. When using PayPal your item will be covered by the Paypal Payment Protection programme, up to the value of £500. You can also pay using all major credit and debit cards by using this service as well. Please use eBays checkout facility to make a payment this way. |
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- A++++ebay Seller!! Fast Delivery!!
- excellent super fast delivery amazing thank you great ebayer
- Super fast delivery,24 hrs.goods as described,price competitive +++
- Smooth, problem free speedy transaction. Will buy from this seller again.
- Very fast delivery fantastic item really pleased many thanks
- ¨¨*:•.FIVE.•:*¨¨*:•.STAR.•:*¨¨*:•.EBAYER.•:*¨¨*:•FANTASTIC.•:*¨¨*:•
- Superfast delivery! Superb seller! A* Thank you :)
- top ebayer will buy of you again a++++++++++++++++
- luv it so bought 2 mega fast delivery & gr8 chair for the price:)
- Perfect thanks,easy to fix up and now I'm glowing. Recommended seller 10*
- Amazing many thanks
- Excellent item and seller. Highly recommended A+++
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We offer an unconditional money back guarantee on Real Shopping UK products not listed in the exceptions below. If you are not entirely satisfied with your purchase, you are entitled to a full refund. If you cancel your order before we have dispatched your goods your refund will be immediate. If your goods have been dispatched then your refund will be net of the original shipping costs. To qualify for the refund you must comply with the following:
- The product must be returned to us within 14 days from the date of purchase.
- The product must be uninstalled, unopened and free from damage or misuse by the customer.
- Real Shopping UK will not accept responsibility for freight charges on returned goods in either direction.
- If the product could not be delivered by the courier company to the address you have provided and is returned to us redelivery charge applies.
- Goods should be returned via a tracked service and the tracking number should be supplied to Real Shopping UK.
- Customers are responsible for returned goods until they reach Real Shopping UK.
- Customer are asked to inspect goods before signing for them, and to refuse delivery if there are obvious signs of damage. If you are unable to do this any damage must be reported to us within 24 hours of receipt of goods, as this enables us to make a claim against the couriers. Any transit damages not reported within 24 hours after receipt of goods will not be replaced.
- A note must be enclosed with the returned item, stating the reason for the return and your ebay login name and item number.
In the unlikely event that your item is faulty, please contact us within 3 days of receipt in its original condition. Upon inspection, we will be happy to replace where possible, or refund you in full if the item is found to be faulty.
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We guarantee excellent customer service and pride ourselves in our quick dispatch and postage of all items. If you have any problems with your order please don’t hesitate to contact us. All our items are in stock and ready for dispatch from our UK warehouse.
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All orders are dispatched within 2 working days. Items are despatched on a signed for service and delivery may be any time between 7am-7pm, Mon-Fri only |
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UK orders are delivered within 1-4 working days. A signature is required |
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We offer an unconditional money back guarantee on Real Shopping UK products not listed in the exceptions below. If you are not entirely satisfied with your purchase, you are entitled to a full refund. If you cancel your order before we have dispatched your goods your refund will be immediate. If your goods have been dispatched then your refund will be net of the original shipping costs . To qualify for the refund you must comply with the following:
- The product must be returned to us within 30 days from the date of purchase.
- The product must be uninstalled, unopened and free from damage or misuse by the customer.
- Real Shopping UK will not accept responsibility for freight charges on returned goods in either direction.
- If the product could not be delivered by the courier company to the address you have provided and is returned to us the return fee of £4.99 will be not be refunded.
- Goods should be returned via a tracked service and the tracking number should be supplied to Real Shopping UK.
- Customers are responsible for returned goods until they reach Real Shopping UK.
- Customer are asked to inspect goods before signing for them, and to refuse delivery if there are obvious signs of damage. If you are unable to do this any damage must be reported to us within 24 hours of receipt of goods, as this enables us to make a claim against the couriers. Any transit damages not reported within 24 hours after receipt of goods will not be replaced. |
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If you have any queries relating to an item you want to buy or an order you have made please contact us at via ebay messaging. We aim to answer all emails and messages within 24hrs if not earlier.
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We take feedback very seriously, if you are about to leave a negative please contact with us before entering it. Please give us a chance to resolve your problem and get in contact with us. |
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