We can be contacted at any time through eBay messages if you have any questions, comments or product requests.

HOURS OF OPERATION
MONDAY THRU THURSDAY 10-4 EST
FRIDAY 10-2
SATURDAY AND SUNDAY CLOSED.

At observeye, we strive to provide our customers with quality products at the best prices possible. All the while, we make all efforts to give them a level of service that they will never forget, making them want to come back for more.

At observeye, our vision is simple: to become the premier online electronics seller by providing an unparalleled selection of the very best gadgets, an unbeatable shopping experience, prompt shipping and exceptional customer service that exceeds expectations.

For us, the customer is always king. Our total commitment to customers empowers us to work closely together with every customer. When you buy from us, the sale is not complete when we ship your order, it is complete when you are totally satisfied.

PayPal: the most convenient payment method in the world.

We primarily uses PayPal to process secure payments. Through PayPal, we accept MasterCard, VISA, American Express, Discover, and bank transfer (debit card).

We know you're excited to receive the items you've purchased. Most orders ship within 1 business day from the time you placed your order.

If you purchase upgraded shipping and place your order before noon EASTERN STANDARD Time, we will make every effort to ship your order out that same day.

Please note we do not ship out on weekends or holidays.

FOR INTERNATIONAL SHIPPING WE PRIMARILY USE USPS AND OCCASIONALLY DHL.

You have 30 calendar days to return an item from date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in original packaging along with all accessories.

Refunds
If your return is approved, we will initiate a refund to your credit card (or original method of payments). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Shipping
If the reason for returning is not because of defective item received, you will be responsible to pay return shipping.