Your order will be dispatched within 2 working days of receiving payment (Monday-Friday) and you should expect to receive it two to six business days after dispatch.  Delivery dates are only guaranteed for next day delivery options.  Once placed orders may not be able to be cancelled as Warehouse may ship out order before we read your emails unless produict is out of stock or there is a delay in shipping it.

In the very unlikely event that your item is lost (not shown as delivered by tracking) or damaged during post, then We will issue either a full refund or replacement.   Please allow up to 7 days for carrier to investigate and get back to us.

We ship from 10 locations within the 48 US States. 

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You can return the product and get a full refund or exchange the product for another one.  You can return a product for up to 30 days from the date you purchased it.  After 30 days you can get it exchanged.  

Any product you return must be in the same condition you received it and in the original packaging. Shipping is non-refundable.

Product descriptions are pulled from eBay or manufacturer websites.  In some cases, you may be sent to the manufacturer's website to replace a product.

Refund deduction guidelines table