About Feedback and DSRs. Positive Feedback and Detailed Seller Ratings are extremely important to Sellers. This is why I offer a money back guarantee if you are not completely satisfied with your purchase. I sell pre-owned estate items, mostly all used and/or vintage/antique that are acquired from auction, estate sales, garage sales, etc. Very few of my items are perfect, and I try to describe and disclose any issues I see. However, what my opinion is of an item may differ from yours. This is another reason I offer returns with no hassles. I do this for a living after losing my full time job and hope you feel that I have provided top-notch service. I return the favor of feedback upon receipt of feedback from all buyers.
Star Ratings: You will be asked to rate my seller performance on a "star scale". I strive to assure every transaction is a 5-star experience. I ship within 24 business hours of payment (Saturday/Sunday is not a business day). I also never charge more than actual shipping on domestic shipments within the 50 states. I cannot control shipping costs and charge exactly what it would cost you to go to the post office and ship to me. I also cannot control what the post office does with and/or to the package once it leaves my possession. Despite packaging that would withstand most tornadoes, the Post Office will occasionally completely crush and/or puncture a package. This is why I pay full value insurance out of my own pocket. This assures no loss to either of us, and if an item is received damaged, I will pay to have it returned to me, so that you are not out a dime. I almost always use USPS Priority Mail on smaller or very fragile items. Fedex Ground or Home Delivery is used on larger or heavier packages. I do not ship Parcel unless the item is not fragile. My listings may offer multiple options because shipping costs can vary greatly, based on your location. This allows buyers to choose speed over value, if desired. If you feel that I deserve any less than 5 stars, please let me know why so I can improve my future performance. 5 stars is always appreciated and helps me maintain a good standing as a seller.
Combined Shipping: If you are interested in more than one of my items, please contact me prior to purchase. I will combine whenever possible (larger and or extremely fragile items may not allow for combined shipping). Again, I will charge you only the cost that the post office would charge you if you shipping me the same item. I do not pad shipping costs, and often refund overpaid shipping if the calculator is not correct.
Security: Multiple photos of the items are taken prior to sale and prior to shipping. I may even video the packaging so that we are both protected if an insurance claim becomes necessary. I am also able to positively identify any damages or differences to an item after shipment for this reason. This helps assure that you receive the item that I sent in the same condition as advertised, and helps assure that if there are any problems, that I receive insurance claim reimbursement by being able to prove that the item was sent in good condition. This is why I request that all original packaging materials and box also be returned with the item. The postal insurance requires these items, so I must be able to provide them. I may request photos from you if the item is received damaged so that I can get a head start on a claim while the item is being returned. Valuable items may contain a tamper-proof holographic "void if removed" security tag attached. If tag is present on item, please carefully inspect item upon receipt, notify me of any issues, and return with tag intact. Items with tag removed or tampered indicate your acceptance of item are not eligible for return.
Thank you for your interest and, as always, if you have any questions, please do not hesitate to message me.