About the product:

Scale: 1/6, about 30cm tall. Just for 1/6 scale high-end action figure customizing.
Details: Please see the description photos. If you have any questions or doubt, please contact us.

A: Just the head sculpt (with Black hair)
B: Just the head sculpt (with Brown hair)
C: Clothes Set & Head Ver B (with Brown hair)

D: Clothes Set & Head Ver B (with Brown hair)+ Phicen S12D


1.Female head sculpt 
2.Vest
3.Jacket
4.Side backpack
5.Jeans
6.Boots
7.Microphone




Common
Confusions

Questions we are most frequently asked about


 

 1. Why isn't the product provided when in-stock?

Almost all collectible figure/accessory are produced in very limited quantities, only the customers who place pre-orders could have the product reserved in 100%. After official release, we only stock very few extra, customers are more advised to order it during the pre-order stage.

 

2. Reasons for delay

  1. The producing procedure of a figure is extremely complicated and involves a large amount of handcraft which could not be replaced by machines. If the delay happens on any accessory, the final release time could be compromised.
  2. In order to achieve a better final effect, the factory would also do improvements to the final version. The time taken here could be hard to control. e.g., adjust the painting on a head sculpt. 

3. Cancellation fee

If an order is canceled after 30 days, eBay would charge us for 10% the order value. (If it’s a $200 figure, we would lose $20 for each cancellation)

In order to control the cost, we are now only keeping the pre-orders based on mutual understandings, which includes the potential charge of cancellation. The cancellation within 30 days is still 100% free. 

 

4. Why do I receive an empty envelope?  (ONLY FOR U.S. customers, important) 

We would send 1 package with small card/gifts in an envelope, usually after 2 weeks after payment if the buyer is from the United States.
The tracking number would be uploaded to eBay. eBay requires every transaction to have a tracking number with A-Scan records within handling time, which is 30 days max. Therefore, we need to send you something before actual release in order to prevent our account being restrained.

 

Communication & Support

trustworthy seller for pre-orders with beginning-to-end support


  1. We would follow up the producing progress with the suppliers in regular, and share with the customer every information

  2. We would provide a beginning-to-end support until the product is delivered to your hands, and respond to your messages within 24 hours

  3. If you have any other question, please feel free to message us anytime.