Product Information

Lotil Cream for Dry Skin 114 ml

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DESCRIPTION

Aqua (water), Glyceryl Stearate SE, Glycerin,?BR? Lanolin Alcohol,?BR? Benzyl Alcohol, Cetearyl Alcohol,?BR? Oleic Acid, Triethanolamine, Stearic Acid, p-Choloro-m-Cresol, Parfum (Fragrance).




Returns

Returns accepted if:
  1. Item is returned within 30 days of receipt
  2. Item is unopened and still has original tags attached where applicable
  3. Please contact us for instructions to download a pre-paid tracked returns label prior to returning

Deliveries


We aim to dispatch items within 1 working day. Please see schedule below to see approximately when you will receive your item.

Deliveries within the UK:

For UK orders, heavier items will be dispatched via courier, and you will receive them within 2 working days AFTER dispatch. Orders that weigh less then 5kg in total will be sent via Royal Mail, and you should receive them 2-5 working days AFTER dispatch.

If you are not at home at the time of delivery, the courier/Royal Mail should leave a note, advising of the attempted delivery. If you have not received your item 5 days AFTER dispatch, please check with your local post office/depot in the first instance, to see if the item is awaiting collection. Failure to do this, will result in the item being sent back to us, which will incur further charges, for redelivery. Please see below for our claims process should your item fail to reach you.

For European orders - you should get your order 5-10 working days AFTER dispatch.

For USA/Australian orders - you should get your order 10-15 working days AFTER dispatch. Please check with your local post office if you have not got your order 15 working days after dispatch.

Claims process - in the event of a lost parcel.

If your item does not get to you within the specified time, please contact us. We will try to track the order down, and let you know its status with the delivery company. If in the unlikely event we are unable to track the parcel, we will investigate this further, and aim to rectify the issue to the best of our ability.

Lotil Cream for Dry Skin 114 ml