We deliver to addresses in the United Kingdom, including the Channel Islands and BFPOs, and a range of countries worldwide.
Branded Jewellery cannot guarantee nor be held responsible for the performance of our couriers. We use Royal Mail and UPS where problems are rare. Please contact us for special requirements at sales where we will be happy to help.
For special requirements at sales contact us, we will be happy to help.
UK Delivery
First Class - FREE - United Kingdom, Channel Islands & BFPOs.
Please note orders made after 12.30pm on a Friday will not be processed until Monday. All delivery timeframes exclude Bank Holidays.
We will notify you by e-mail when your order is dispatched. You can check the status of your order at any time in the members section of the website.
At extremely busy periods or during times of disruption, some parcels may be subject to delays. For standard delivery, if you have not received you parcel within 4 working days, please contact our customer services department.
Returns Policy
For returns please contact our customer service department using the Contact Us page.
Returns are accepted within 28 days of purchase.
Faulty goods will be exchanged free of charge and return postage will be refunded. Unwanted items must be sent via secure postage (Royal Mail or UPS, well packaged and protected) and are subject to postage fees.