Payment

Immediate payment is required upon selecting "Buy It Now" or upon checking out through the cart. 

We are proud to accept major Credit cards. Additionally, we also accept payment via U.S. PayPal accounts. PayPal also allows you to pay using a major credit card or direct transfer from your bank accounts. 

We are legally required to collect sales tax in those states and localities where we maintain a physical presence (nexus). The applicable amount of sales tax charged to an order will be calculated based on the shipment destination's state and local sales tax laws.

Thank you for shopping with us on eBay! 

  Every item shipped out of our warehouse is fully insured by UPS or USPS. Orders outside the 48 continental States may require Second Day or Next Day Air service. APO or FPO address requires United States Postal Service Shipment (USPS) Option. All items are shipped insured. Parcel tracking info is available online at UPS. APO or FPO strictly require us to ship via the US Postal Service.


GROUND & STANDARD DELIVERY TIMES

Your order will be processed during normal business hours. Please select the United States Postal option for APO and FPO addresses.
•Air and ground shipment time frames are in business days only, and exclude weekends and/or holidays. For example: You ship a package on Monday that takes 2 business days to arrive. If the package is not located, UPS and USPS will process a claim for the package. Claims can take two weeks to process. When the carrier claims responsibility for the loss or damage of your shipped item(s), insurance reimbursement will be issued to Ideal Fashions and the replacement item(s) will be shipped out. If the item(s) is no longer available, and a similar item is not wanted, Ideal Fashions will gladly refund your original payment.

If there are any noticeable discrepancies with your item when your order is received, or if the item is different than what was ordered, please contact Ideal Fashions within 5 days of receipt of your shipment to make any corrections. If the item received is different than what was ordered, please contact us within 5 days of receipt of your order. Product discrepancies not notified to Ideal Fashions within 5 days may not be replaced. If your item is defective please contact us within 5 days of receipt of your shipment. Please note: Errors in descriptive, typographic, pricing and/or image representation are subject to correction.

Returns

RETURN POLICY

Items may be returned within 30 days of the purchase date. All return items must be received at our warehouse and inspected before a refund can be processed. Once your return is received and inspected, your refund will be processed, and a credit will be applied to your original payment method. Please allow up to 72 business hours for refund processing.

Eligibility requirements:

1. The item must be returned within 30 days of purchase,
2. A receipt or proof of purchase must be presented or accompany the returned item,
3. The item must be unused and in the same condition that it was received, and
4. The item must be in the original packaging.

Any return attempts that do not meet the above criteria will be returned to the customer with an explanation letter.


LATE OR MISSING REFUNDS

Depending on your banking institution, in some instances, it may take some time before your refund is officially posted to your account. If you have been approved for a refund but have not received a credit yet, please contact your banking institution and / or credit card company first. Afterwards, if the status of your refund is still not clarified, please contact customer service.


DEFECTIVE ITEM REPLACEMENT

Defective items may be replaced at no cost to the customer within one week of delivery. Upon receipt, a determination will be made if the item is eligible for replacement or if repairs are to be performed. Pack the product in its original product packaging and mail it in a sturdy box to ensure the product will be returned without damage. 
3.  
4. Remember to request your tracking number.
5. Your name,
2. Preferred phone number
5. Email address
6. Proof of purchase
7. Ex: Ideal Fashions – Returns, RMA # 123456
Please include your name in the return address on the outside of the package.

Contact Us

At Ideal Fashions, we are committed to providing our customers with the best possible on-line shopping experience. 

This includes a commitment to excellent customer service, even after your order has been delivered. 

Please feel free to submit any questions or inquiries regarding your order by sending us a message through the eBay messaging system.

Our customer service department will respond to eBay messages within 24 hours Monday through Friday, 9:00 am until 5:00 pm EST. 

Please send us a message containing the following order identifiers so we can service your request in a more efficient & timely manner:

- Subject
- eBay Item Number e.g.) 12 Digit Numerical Value - 123456789123
- Your eBay Buyer ID