RETURN POLICY

• Returns within 14 days for a full refund. The 14 day return window begins the day you sign for your package.
• Items will not be accepted for return if they have been severely damaged or altered in any way.
• Contact us immediately so we can answer any questions in regards to the piece or so we can expect the return.
• After the 14 day return window, we also offer an exchange for store credit within 30 days of the purchase date.
• Any Custom Orders are non-refundable and non-exchangeable.
• Always, if you have any questions regarding our policies or products please send us a message, or give us a call!

SHIPPING

• Packages will be shipped within 1-5 business days after payment is received. All packages are insured for their purchase price. We require a signature ensuring delivery confirmation. Most packages will be sent through USPS. Please contact us if you have any special shipping requests.
• The only country we currently do not ship to is Russia, due to Russia's customs regulations.
• International customers are responsible for all duties, taxes, and fees associated with Customs.
• We would like to get your package to you as soon as possible, but please be aware that all Custom's clearance events are different, and we CAN NOT guarantee that your package will reach you by a certain date.
• If you are an International customer, we would recommend looking up your countries' specific policies regarding Customs.

LAYAWAY POLICY

• Four month layaway plan, 25% down payment as the first month's payment, followed by three additional payments, which you make over the following three months, to complete the balance!
• Please contact us and we will set this up for you.
• All layaways, even online layaways, are non-refundable. If the customer decides they do not want the item the down payment(s) become store credit. Please send us a message if you'd like to set up a layaway on any of the pieces in our shop!

SIZING

All rings over $1,000.00 USD purchased on this website are sized at no charge to the customer. If a ring needs to go down or up more than one size, please contact us before purchasing it to make sure that this is possible. If a ring is less than $1,000, please contact us for a sizing quote!

ENGRAVING

We offer hand-engraving services for an additional fee. If you're interested in having a piece engraved, please contact us with your engraving request and we can provide a quote! Please allow us extra time to ship your order if you do purchase something and have it engraved - engraving can take 1-2 weeks, depending on the piece.

ABOUT US

With four retail storefronts on the eastern seaboard, Market Square Jewelers is a family-owned business with over 34 years of buying, selling and trading in the jewelry industry. We specialize in estate and vintage jewelry from all historical periods, paired with fine and rare gemstones from all over the world. Our inventory ranges from chased Victorian bangles and mourning hair jewelry, to rare gemstones such as Jeremejevite and Padparascha. Our passion is for one-of-a-kind gemstones and jewelry and fine jewelry repair for our local customers. Our hearts are always with our customers. Welcome and Thank you.