DELIVERY INFORMATION

ALL ORDERS PLACED BY 11am WILL BE DISPATCHED ON THE SAME DAY.

Your order will be sent either with the Royal Mail or a tracked courier service, depending on the weight, size and geographical location.

See the delivery day & date estimate that eBay states at the top of the listing, but please allow an extra day or two during busy times & seasonal peaks.

Typically, delivery on orders less than £18 or 2kg in weight will be sent using Royal Mail Second Class post, and delivery on orders more than £18 or 2kg in weight will be sent using a courier. (MAINLAND UK ONLY) - INCLUDES ENGLAND, WALES, SCOTTISH LOWLANDS (SEE MAP IN THE IMAGES- ZONES A&B ONLY OFFER FREE DELIVERY)

Note that Courier Companies do NOT deliver on weekends.

WE CAN ONLY DELIVER WITHIN MAINLAND UK (ZONES A&B) VIA COURIER AT THE ADVERTISED PRICE. COURIER DELIVERY TO ZONES C,D&E IS AN ADDITIONAL £9.99 - THIS INCLUDES NORTHERN IRELAND, SOUTHERN IRELAND, SCOTTISH HIGHLANDS, ISLE OF MAN, ISLE OF WIGHT, SCILLY ISLES (SEE MAP ABOVE IN THE IMAGES SECTION OF THE LISTING.)

REFUNDS

Our aim is to keep our customers 100% happy. If for ANY reason you are not happy with the product, we will issue a full refund upon receipt of the returned goods - no questions asked. This applies for 30 days after purchase.

If you are unhappy with any of our products or services, please always send us a message through eBay messages PRIOR to leaving any negative or neutral feedback, and allow us a chance to resolve any issue you may have. Thanks, we really appreciate it!

CONTACT US

Please use eBay messages only.

The office is open between 9am-5.00pm Mon-Fri, and we respond to all messages within these hours. Please note we are closed on weekends, so any messages over the weekend will be answered on Monday.